Chatmeter Blog2019-06-12T10:24:59-07:00


The Local Brand Report: Reputation’s Role in Retail

In our latest edition of our Local Brand Report, Chatmeter takes a look at how the largest retail brands are performing during one of the largest shopping events of the year, Black Friday. Retailers must be sure they’re providing the best online and offline consumer experience at brick-and-mortar retail stores during Black Friday and throughout the rest of the year. In this report, we placed 20 of America’s largest retailers in a head-to-head battle with one of their biggest competitors to see who won the race to provide the best customer experience. 

By |January 14th, 2020|

The Cause & Effect of Proper Hiring and Training on Your Reputation

When it comes to a business’s reputation, oftentimes companies don’t appreciate the large impact hiring and training has on their brand. Did you know that 72% of recruiting leaders around the world agree that an employer’s brand has a significant impact on hiring? An employer’s brand is essentially the perceived reputation of an organization.

By |January 7th, 2020|

Essential Insights From Think With Google To Take Into 2020

In 2019 we saw a transformation of how people searched for local businesses, from the rise in voice search adoption to increased expectations for local convenience. Below are the most essential insights behind Think with Google’s 2019 Research Review, that brands can leverage for their 2020 Local SEO strategy.

By |December 18th, 2019|

Top 60 FAQs Every Multi-Location Business Should Ask and Answer

Is your business addressing your customers’ most frequently asked questions? Answering FAQs help to create the seamless customer experience that today’s buyers expect. By proactively asking and answering your customers’ most frequently asked questions, you’ll not only be able to bring in more qualified buyers but it can also help optimize your content for web, local, and even voice search. From your website to Google Q&A here’s our guide to making the most out of your FAQ strategy. 

By |December 12th, 2019|

Chatmeter Cares: Baja Bound 2019

This past weekend a group of Chatmeter employees, friends, and families, headed down to Maneadero, Baja California, Mexico, to build a home for a family in need. This is our third trip with the non-profit Baja Bound to build homes in Mexico. After weeks of fundraising and collecting donations from Chatmeter employees, friends, and customers we were finally able to build another home for a family in need.

By |November 26th, 2019|