Try as we might, no business can plan for the unexpected. As we do everything we can to protect our employees and customers from the COVID-19 pandemic, it is causing many businesses to change their day-to-day processes. Several businesses have had to close their doors, while others are implementing work from home policies for the first time. Here are our best tips to help manage your business through quarantine.
Around the world, healthcare organizations have shouldered the brunt of the COVID-19 virus. Marketing teams at hospitals and other healthcare organizations are scrambling to understand the impact. Other than constant crisis communication on the website, “what else should we be thinking about?”
It’s imperative for your brand to inform customers of your operating business hours during this uncertain time. It's more important than ever that you're providing customers with accurate business information before they leave their homes. We’ve included simple steps to easily update your special hours on Google, Facebook, and Yelp.
Over the past few weeks, we’ve seen a lot of change digitally as businesses have to adjust quickly to COVID-19 and its impact across the globe. Today it was announced that both Yelp and Google My Business made critical updates to their review and support policies. Here is the impact on Chatmeter and your business.
The rapid outbreak of the coronavirus disease (COVID-19) has had a dire impact on nearly every corner of the globe. This unfortunate situation has forced companies throughout the world to confront many difficult questions about how to conduct business during a global crisis. Ignoring this glaring situation will only cast businesses in a dark light, potentially destroying their reputation. It’s essential for brands to take the right approach when communicating about COVID-19, or any sensitive matter that might impact their business.
Customers want to connect with businesses that not only offer high-quality products and services but more importantly can present themselves as a convenient option. As we continue to live in an increasingly hyper-local world, brands need to create a strong local content strategy if they want to take their brand’s exposure to the next level. It should be every brand’s goal to connect with local consumers who are in each region of their store-front location.