Chatmeter Blog2019-06-12T10:24:59-07:00


Health Check: How To Analyze your Local SEO Success in 2020

Whether it’s on Google Maps, Facebook Places or Yelp, over 40% of consumers use the internet to find local businesses every week. Local search has become a prominent aspect of customers' lives. No matter what they are looking for, when they need a business with a physical location, their search and discovery process lives online.

By |September 14th, 2020|

Meet the Team | Chatmeter’s Client Operations Manager

Chatmeter has one of the best in-class support teams - and the rating to show for it. With an NPS score of 76, it’s clear that a lot of hard work and dedication goes into providing top notch service for our clients every day. The teamwork and hustle it takes to accomplish each task couldn’t be done without the work of Chatmeter’s Client Operations Manager, Jelena Arnold.

By |September 8th, 2020|

5 Tips to Make Responding to Reviews a Breeze

One of the top ways in which a consumer decides if they want to purchase from a brand is through reviews. In fact, 84% of shoppers read online reviews to help form an opinion about a business. How you choose to respond reflects greatly on your business and can either create a repeat customer or turn a potential customer away. Here are five ways your business can optimize your review responding strategy to generate more traffic, build your online presence, and increase revenue.

By |September 1st, 2020|

Voice Search Optimization Tips for Customer Acquisition in 2020

Within the last few years, voice assistant usage has climbed rapidly among consumers. The outbreak of COVID-19 created an even larger demand for answers, shining a light on how quickly voice assistants are becoming integrated into everyday consumer life. Brands need to be prepared to meet these new consumer behaviors with a strong Voice Search Optimization strategy in 2020. 

By |August 25th, 2020|

5 Tips to Elevate Your Visual Content Strategy

With more than 300 million images uploaded daily, it’s clear that the world we live in today is predominantly visual. The benefits of visual content are endless: it can be used to tell a story, drive engagement, break down complex content, and more. Brands who adopt a visual content strategy are able to build customer engagement and attract a broader audience. Follow along to read more for best practices to elevate your visual content for your social media management strategy in 2020.

By |August 11th, 2020|

NEW: Hours ‘Last Updated’ Notification Added to GMB Profiles

Google’s latest Google My Business (GMB) update comes as a win for businesses using local listing management tools to keep their business hours up-to-date. A couple of weeks ago, Google started displaying notices on GMB profiles notifying searchers of the last time the business hours were updated. Now it looks like these notifications are here to stay.

By |August 10th, 2020|
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