In our latest edition of our Local Brand Report, Chatmeter takes a look at how the largest retail brands are performing during one of the largest shopping events of the year, Black Friday. Retailers must be sure they’re providing the best online and offline consumer experience at brick-and-mortar retail stores during Black Friday and throughout the rest of the year. In this report, we placed 20 of America’s largest retailers in a head-to-head battle with one of their biggest competitors to see who won the race to provide the best customer experience.
When it comes to a business’s reputation, oftentimes companies don’t appreciate the large impact hiring and training has on their brand. Did you know that 72% of recruiting leaders around the world agree that an employer’s brand has a significant impact on hiring? An employer’s brand is essentially the perceived reputation of an organization.
In 2019 we saw a transformation of how people searched for local businesses, from the rise in voice search adoption to increased expectations for local convenience. Below are the most essential insights behind Think with Google’s 2019 Research Review, that brands can leverage for their 2020 Local SEO strategy.
Is your business addressing your customers’ most frequently asked questions? Answering FAQs help to create the seamless customer experience that today’s buyers expect. By proactively asking and answering your customers’ most frequently asked questions, you’ll not only be able to bring in more qualified buyers but it can also help optimize your content for web, local, and even voice search. From your website to Google Q&A here’s our guide to making the most out of your FAQ strategy.
2019, has been a big year for local search. In the past year, both the local search market and Chatmeter have transformed a lot. To address the changing local search landscape, Chatmeter added 5 new or updated products and hundreds of feature enhancements to the dashboard. Here’s a look at some of the biggest changes throughout 2019.
This past weekend a group of Chatmeter employees, friends, and families, headed down to Maneadero, Baja California, Mexico, to build a home for a family in need. This is our third trip with the non-profit Baja Bound to build homes in Mexico. After weeks of fundraising and collecting donations from Chatmeter employees, friends, and customers we were finally able to build another home for a family in need.