HealthcareKeep a pulse on the
health of your brand

Improve your online visibility and ensure the best possible
patient experience across all your healthcare locations while
staying compliant with industry regulations.

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Proud to support these healthcare providers and more

The greatest wealth is
brand health

Patient satisfaction is a top priority for healthcare organizations.

  • Have your patients ever left your office feeling frustrated with their care?
  • Do you know how your patient experience compares with other providers?

Be confident your patients feel heard and receive the quality care they deserve. Chatmeter’s HIPAA-compliant platform ensures your patients’ sensitive data are safe, while revealing real-time sentiment and gathering actionable insights.

84%

of patients consult online reviews before selecting a healthcare provider or service

Prevention is better than a cure

Support your patients’ needs while maintaining compliance at every location. Chatmeter helps your team manage reviews, uncover patient trends, and surface care concerns and opportunities.

Improve your patients’ CX journey
Improve your patients’ CX journey

Gain a more nuanced understanding of ever-changing patient needs while building a better online-to-offline patient experience.

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Ensure the good health of your brand
Ensure the good health of your brand

Know how people feel about your practice. Take action based on patient sentiment analysis to deliver the best possible care experience.

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Monitor and manage your vitals
Monitor and manage your vitals

Provide accurate data in listings and local pages. Track and respond to reviews and gather additional context through surveys.

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Head toward reputation recovery

A well-optimized reputation management strategy must be a top priority for your healthcare facility. Download the BrightView case study to see how they partnered with Chatmeter to increase 5-star ratings, create a better customer experience, boost trust and loyalty, and strategically grow their brand nationwide.

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Ensure your brand is healthy

Automate customer insights, streamline reputation management, gather customer feedback from surveys, and optimize business listings – Chatmeter delivers all of this and more to help you build a loyal patient community.

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Explore our resources

How to gain more patients with online listings, local SEO and positive reviews
Blog
How to gain more patients with online listings, local SEO and positive reviews
Learn More
BrightView case study
Case Study
BrightView case study
Learn More
Online reviews are becoming more important to patients in choosing their care: How to manage your online reputation in health care
Media Coverage
Online reviews are becoming more important to patients in choosing their care: How to manage your online reputation in health care
Learn More

Discover how Chatmeter improves your patients’ customer experience – all from a single platform

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