Blog
Aug 08, 2022
How to gain more patients with online listings, local SEO and positive reviews
HealthcareKeep a pulse on the
health of your brand
Improve your online visibility and ensure the best possible
patient experience across all your healthcare locations while
staying compliant with industry regulations.
Proud to support these healthcare providers and more
The greatest wealth is
brand health
Patient satisfaction is a top priority for healthcare organizations.
- Have your patients ever left your office feeling frustrated with their care?
- Do you know how your patient experience compares with other providers?
Be confident your patients feel heard and receive the quality care they deserve. Chatmeter’s HIPAA-compliant platform ensures your patients’ sensitive data are safe, while revealing real-time sentiment and gathering actionable insights.
84%
of patients consult online reviews before selecting a healthcare provider or service
Prevention is better than a cure
Support your patients’ needs while maintaining compliance at every location. Chatmeter helps your team manage reviews, uncover patient trends, and surface care concerns and opportunities.
Improve your patients’ CX journey
Improve your patients’ CX journey
Gain a more nuanced understanding of ever-changing patient needs while building a better online-to-offline patient experience.
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Ensure the good health of your brand
Ensure the good health of your brand
Know how people feel about your practice. Take action based on patient sentiment analysis to deliver the best possible care experience.
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Monitor and manage your vitals
Monitor and manage your vitals
Provide accurate data in listings and local pages. Track and respond to reviews and gather additional context through surveys.
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Head toward reputation recovery
A well-optimized reputation management strategy must be a top priority for your healthcare facility. Download the BrightView case study to see how they partnered with Chatmeter to increase 5-star ratings, create a better customer experience, boost trust and loyalty, and strategically grow their brand nationwide.
Download Case StudyEnsure your brand is healthy
Automate customer insights, streamline reputation management, gather customer feedback from surveys, and optimize business listings – Chatmeter delivers all of this and more to help you build a loyal patient community.
Power-up your CX agility with AI
Designed to give you a competitive edge at every location, the Chatmeter platform is easy to use and implement. Enabling automated and real-time solutions, you will experience streamlined operations for online review engagement, sentiment analysis, competitive intel, social listening, listings, SEO, and so much more.
What customers are saying
“The streamlined, easy-to-use interface and immediate notifications have helped us get better at managing social media, maps, listings, and review sites for our locations.”
“Chatmeter has been excellent to work with! The onboarding team has been so helpful and really on top of everything to get us up and running efficiently.”
“Chatmeter has improved our response rate and helps us stay on track on all the platforms that we’re on (Facebook, Google, and Yelp.) It also shows us which platforms we need to spend more time answering on.”
“We started using Chatmeter primarily for the listings management of 130 stores. What we realized was how well it helps us respond to reviews, chart our star ratings across multiple platforms, monitor uploaded assets and pull reports to rate many different digital aspects of the stores and make comparisons in-network.”
Explore our resources
Media Coverage
May 02, 2023
Online reviews are becoming more important to patients in choosing their care: How to manage your online reputation in health care