Helping multi-location brands engage with their customers and grow revenues since 2009.
If you don’t control the online conversation around your brand, in time, someone else will. Establishing a robust reputation management strategy is only the beginning. You also need the power of AI to truly understand what your customers are saying and where opportunities for growth lie.
customer conversations supported by Chatmeter across 3M+ locations
Multi-location brands everywhere are reaping the benefits of Chatmeter’s AI-powered brand intelligence and reputation management tools. You can be too!
Fast-food customers today have an ever-increasing abundance of dining options. A&W struggled to claim the top spot on search results pages and turned to Chatmeter for help.
As Brookshire Brothers expanded over the years, their desire to cultivate amazing customer experiences never wavered. Brookshire Brothers turns to Chatmeter to create next-level customer experiences that keep people coming back.
Mister Transmission is a leader in auto repair and care. In 2021, they partnered with Chatmeter to take control of their multi-location business, increase their local brand intelligence, and expand their online social footprint to drive customer satisfaction, repeat business and overall loyalty.
“Whenever a franchisee wants to open a new location, we look at Chatmeter reviews, participation on the platform, and whether the store managers are trained on Chatmeter. This is part of our scorecard that determines whether they can open a new location.”
“One of the best features of the Chatmeter platform has been the ability to push out creative posts to social media channels across more than 55 locations across Canada with a single click.”
“Chatmeter’s Workflow tool is a fundamental feature. We use it to organize our day and stay in constant communication with our clients.”
“Working with the Chatmeter team has been the best. The account reps take a genuine interest in helping Brookshire Brothers improve and grow. They’re always quick to help however they can. I work with quite a few vendors, and Chatmeter 100% takes the cake.”