Reputation Management

Control Your Reputation at Every Location

Outrank your local competitors and increase positive reviews on Google and other search platforms. Chatmeter helps multi-location brands improve online visibility, create loyal customers, and increase foot traffic.

 

Let's Get Started!

 

Reputation Management

Control Your Reputation at Every Location

Outrank your local competitors and increase positive reviews on Google and other search platforms. Chatmeter helps multi-location brands improve online visibility, create loyal customers, and increase foot traffic.

 

Let's Get Started!

 

Pulse Sentiment Analysis

Filter through the noise and discover actionable insights with Pulse. Chatmeter’s AI-powered text and sentiment analysis engine intuitively reads, analyzes, and reports on millions of customer reviews about your brand. Pulse leads the industry with an accuracy score of 88%. With Pulse, you can uncover common sentiment themes and trends from your customer reviews and track review quantity and quality.

Rapid Review Response

Daunted by the need to respond to 100s, even 1000s, of online reviews? Speed up review response without more resources or extra billable hours. Our Suggested Response functionality uses Natural Language Processing (NLP) to deliver the perfect response to any review. With our software, you gain:

  • A less than five-second response time per review
  • Ability to choose from pre-written suggested responses
  • Access to industry and sentiment-relevant NLP response options
LBV Score

How Visible is Your Brand?

Our Local Brand Visibility (LBV) scoring system measures your online presence across five key areas. Adopt the Chatmeter platform and watch your brand’s LBV score tick up as you take data-driven actions to improve your reputation and visibility. Even see how your LBV stacks up against your competitors’ scores! Save time, money, and energy by managing your online presence from one intuitive dashboard—all while driving your LBV up the charts.

Worldwide Reputation Coverage 

Don’t let borders slow your growth. From your first hometown location to your 10,000th storefront overseas, Chatmeter makes it easy for organizations to track, manage, analyze, and respond to reviews anywhere on Earth. Seamlessly stay on top of your online brand’s reputation anywhere, anytime with translated online reviews pulled directly into your Chatmeter dashboard.

Learn More About Chatmeter International

Smarter Tech. Smarter Strategies.

Our award-winning software was developed specifically for multi-location brands to thrive through agility and innovation.

Bulk Response Saves Time and Money

Overwhelmed by the number of online customer reviews that require a response? Relax! Our bulk response tool cuts the review response workload in half. Engage with more people in less time so you can dedicate yourself to what you do best—delighting your customers.

 

 

Grow With A Better Reputation

Do you really “get” your customers? Consider this scenario: a woman breaks down at the side of the road and pulls out her phone looking for “automotive service near me.” If she sees a review that suggests that your business has failed a previous female customer — you lose. Get access to the data and customer sentiment you need to capture more of your local market than the competition. We’ll show you how.

Level Up Your Success

Chatmeter’s intelligent, data-driven solutions lead to exceptional customer experiences and drive higher loyalty, revenue, and brand growth. See where you stand today with an instant online brand visibility audit.

What People Are Saying:

"Chatmeter offers a high level of customer service tailored to our unique needs, which has really made a difference in our experience and we really value their expertise in the local reputation space."

-Ruth Harding, California Family Fitness

"Chatmeter has continued to provide incredible value in its service. We monitor our reputation and manage our listings all in the same place. We recently expanded their service to help with custom reporting."

-Equity Residential

It’s Time to Build Your Best Brand