RetailEnsure your customers want to shop 'til they drop

In the fast-paced world of retail, customer experiences
can make or break your business.

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Proud to support these retail brands and more

Strike a pose at every location

Ensure your brand is keeping up with the latest trends catching the eyes of potential buyers.

  • Are your customers venting their annoyance about long wait times at checkout?
  • Do shoppers think your store has an exciting atmosphere, or is it a total yawn?

Shoppers know they have choices. Meet their needs with personalized, well-targeted products and create frictionless customer experiences online and in-store.

83%

of U.S. shoppers that visit brick-n-mortar stores start their search online

Ensure your merchandise is in everyone’s cart

As trends shift, so will your customers’ wants and needs. Maximize the potential of every touchpoint and transform your customer experience into a true differentiator.

Rise above the competition
Rise above the competition

Differentiate your store with fine-tuned experiences and outreach that keep customers loyal for life.

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Engage with customers
Engage with customers

Get found and stay found with accurate listings, active social accounts, and more 5-star reviews.

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Catch the eye of new customers
Catch the eye of new customers

Extract value from customer data to gain a better understanding of who they are, what they want, and how they want it.

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Strut toward more five-star reviews

A well-optimized reputation management strategy must be a top priority for your retail business. Download the Top 7 retail CX trends you need to know to understand how you can build your 5-star reviews and drive brand success.

Download Report

Shop for success

Automate customer insights, streamline reputation management, and optimize business listings – Chatmeter delivers all of this and more to help you build a loyal customer community.

 

Power-up your CX agility with AI

Designed to give you a competitive edge at every location, the Chatmeter platform is easy to use and implement. Enabling automated and real-time solutions, you will experience streamlined operations for online review engagement, sentiment analysis, competitive intel, social listening, listings, SEO, and so much more.

Explore more resources

Brookshire Brothers case study
Case Study
Brookshire Brothers case study
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6 essential steps for increasing foot traffic to your retail store with local listings
Blog
6 essential steps for increasing foot traffic to your retail store with local listings
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Local brand visibility report: retail
Reports & Guides
Local brand visibility report: retail
Learn More

Simplify CX and reputation management – all from a single platform

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