Blog
Dec 22, 2022
Why CMOs need both reputation management and brand intelligence for success in 2023
Helping you create loyal customers for life
Optimizing online visibility, reputation management, and CX strategy at scale and across the globe for multi-location brands.
See Platform DemoPut the power of AI to work in building and managing your brand online
Chatmeter makes it easy for multi-location brands to be found, engage with customers, build their reputations, and optimize their revenues. Whether you need a simple tool or an end-to-end platform, Chatmeter has you covered.
End-to-end solutions to meet your CX needs
Take advantage of the visibility, intelligence, and efficiencies that a single, AI-powered platform delivers. Our fully-integrated solutions make it easy for you to elevate your customer experience and reputation at scale.
The Chatmeter Platform
Brand and Reputation Intelligence Platform
Whether you have 10 locations or over 10,000, optimize your brand’s online visibility, reputation, and CX strategy at scale with Chatmeter’s data-driven platform. Our AI-powered, end-to-end platform delivers visibility and true brand intelligence, putting your entire team on the same page for greater enterprise efficiency and effectiveness.
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Analytics and insights
Harness the full power of AI-driven analytics and insights, from global customer sentiment to location-specific metrics to valuable trends hiding within your unstructured data. With Chatmeter’s AI-powered deep listening, you have the knowledge and insights you need to make the best possible decisions and give your brand a competitive edge.
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Reputation management
Increase your 5-star reviews, engage with customer feedback, and see how you stack up against the local competition, all from a single dashboard with Chatmeter’s reputation management solution.
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Listings management
Quickly create accurate, reliable, and fully optimized online listings for every regional, national, and international location. Push your brand to the top of the list across Google, Apple Maps, Facebook, Bing, Yelp, and more.
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Local pages
Rank higher than the competition with fully optimized local pages that leverage local SEO trends, unbranded keywords, voice search, and zero-click searches to drive more traffic and perfect your customer’s online-to-offline experience.
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Social media management
Leverage Chatmeter’s AI-powered social media and automated response solution to manage and engage with your customers across all your social accounts, including Facebook, Twitter, Instagram, and more – all from a single dashboard.
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