Complete Local Brand Management Platform

Reputation and Local SEO Analytics for Multi-Location Brands and Agencies

Our trusted data and actionable results have helped:

Analyzed over 200,000 storefronts and tens of millions of customer reviews, social media mentions, blogs and articles since 2009

Review Management

Chatmeter monitors all your stores on a daily basis and notifies you right away of new reviews found on over 20 local search and directory sites. Benchmark each location along with competitors and receive daily alerts of new reviews to respond and engage customers.
Review Monitoring
Our dashboard allows you to easily monitor and respond to these reviews, all in one convenient location.
Daily Email Deliveries
Receive daily email alerts when you have a new review or content
Competitive Benchmarking
Spy on competitors, see how you compare, and learn from the leaders in your area.
Sentiment Analysis
Easily understand and determine the attitude of the reviews your customers are posting.

Social Media Analytics

Chatmeter will track the chatter across the social web, analyze sentiment, highlight issues to address, and provide 1 click access to participate in the conversation.
Social Media Monitoring
Our dashboard allows you to easily monitor the social web and participate in the conversation in one location.
Blog / Article Reporting
Quickly and easily view all of the latest blogs and articles written about each location.
Social Sentiment
Spy on competitors, see how you compare, and learn from the leaders in your area.
Performance Metrics
Easily view the chatter from all of your social media channels, in one convenient location.

Local Listings Management

Chatmeter will track the chatter across the social web, analyze sentiment, highlight issues to address, and provide 1 click access to participate in the conversation.
Listing Accuracy Made Easy
Audit all your locations at a glance for inaccuracies and quickly populate your business’s name, address phone number, and other key information in online business listings or “local listings" sites. Create new profiles and existing listings are updated with the most current details. In some cases, we see more traffic from these local sites than to the actual domain so it is critically important that you rank high for when someone searches in your area, they’ll find you.

Local SEO Rank Tracking

Track all of your local (maps) and organic search rankings for each store to measure the effectiveness of your Local SEO efforts.
Close the loop and track your improvement with our integrated local SEO Rank Tracker. Historical rankings measure your visibility on major sites like
76%
Happy customers would recommend to a colleague!
Our dealer customers recognize the importance of what their customers say about them online. We are pleased to partner with Chatmeter because they provide a single, accurate, easy to use tool to measure the impact of reviews, social, and local SEO for each dealership.
Paul Whitworth, Vice President of Operations, Software Division, AutoTrader Group
With hundreds of stores, there is a tremendous challenge seeing and managing the digital points of presence across so many local search and social sites. We evaluated several platforms, and chatmeter is by far the best. Their new dashboard allows us to quickly identify and help clean up our stores online business listings, track and manage local online reviews, and improve the customer experience at the store level.
David James, Vice-President of Marketing CARSTAR Franchise Systems Inc.
Chatmeter dashboard is definitely a great finding! We couldn't be more pleased with their service. They are continually updating and adding more features that have proven to be very valuable for our clients. The effectiveness of their online dashboard reporting has helped many of our clients, improve their online reputation and ranking. As to their tech support, we have nothing but praises for the prompt assistance and guidance.
Ed Burckhardt, CEO, eCommNow