Chatmeter Named to Inc.’s Second Annual Power Partner Awards

Roundup highlights B2B partners that support startups across all business
functions and empower growth 

San Diego, CA., October 24, 2023 – Inc. Business Media today announced the second annual Power Partner Awards, honoring B2B organizations across the globe that have proven track records supporting entrepreneurs and helping startups grow. The list recognizes 389 firms in marketing and advertising, health and wellness, financial services, legal, logistics, and productivity, as well as other areas of business. 

All 389 companies received top marks from clients for being instrumental in helping leadership navigate the dynamic world of startups. These B2B partners support entrepreneurs across various facets of the business, including hiring, compliance, infrastructure development, cloud migration, fundraising, etc., allowing founders to focus on their core missions. 

“Trusted B2B partners provide guidance and expertise that founders rely on at various steps of their organization’s journey. Partners that possess a demonstrated ability to deliver quality support are at the core of entrepreneurship and help bring big ideas to life,” says Scott Omelianuk, editor-in-chief of Inc. Business Media. 

“We’re thrilled to be recognized as an Inc. Power Partner honoree,” said John Mazur, CEO of Chatmeter. “When our customers approach Chatmeter, their biggest pain points are often their inability to effectively scale across multiple locations and their lack of insight into customer feedback to help them better engage their customers and build brand loyalty. Our investment in customer support and ensuring our customers can use advanced AI tools enables us to help them succeed at elevating their brand intelligence and reputation, both locally and nationally.”

Earlier this year, Chatmeter significantly enhanced its platform’s AI capabilities to become a leader in local brand intelligence and reputation management. Highlights include the innovation around the company’s AI and Natural Language Processing (NLP)-powered sentiment analysis tool, Pulse; the unveiling of new generative AI tools; and the introduction of Chatmeter’s Surveys – all of which are backed by Chatmeter’s unparalleled customer support and allow the company to help brands respond to the changing dynamics of customer expectations. 

In a survey from Chatmeter, over 89% of respondents used online reviews to evaluate quality, and 68% saw reviews as an important part of deciding what to buy. Fifty-eight percent said they want brands to acknowledge their comments and fix problems quickly. Chatmeter’s AI-powered tools support multi-location brands by not only meeting these expectations, but also setting new standards for real-time engagement and customer-centricity.

To view the complete list, go to: https://www.inc.com/power-partner-awards/2023  

The November 2023 Issue of Inc. magazine is available online now at https://www.inc.com/magazine and will be on newsstands beginning October 31, 2023. 

About Inc. Business Media 

The world’s most trusted business-media brand, Inc. offers entrepreneurs the knowledge, tools, connections, and community they need to build great companies. Its award-winning multiplatform content reaches more than 50 million people each month across a variety of channels including websites, newsletters, social media, podcasts, and print. Its prestigious Inc. 5000 list, produced every year since 1982, analyzes company data to recognize the fastest-growing privately held businesses in the United States. The global recognition that comes with inclusion in the 5000 gives the founders of the best businesses an opportunity to engage with an exclusive community of their peers, and the credibility that helps them drive sales and recruit talent. The associated Inc. 5000 Conference is part of a highly acclaimed portfolio of bespoke events produced by Inc. For more information, visit www.inc.com. 

About Chatmeter

Chatmeter is the brand intelligence company reimagining customer connections and reputation management through AI-powered deep listening. Chatmeter makes it easy for multi-location brands to drive real-time impact through relevant insights in critical moments that matter. Chatmeter understands the challenges of multi-location, and omnichannel reputation management, and has created a scaled platform that enables end-to-end visibility for everyone, from local owners to executive leadership. With a 93% customer retention rate, Chatmeter is the brand reputation partner of choice across the retail, restaurant, healthcare, and financial services industries, and more. For more information, visit www.chatmeter.com