As restaurant brands expand their footprint, it becomes even harder to keep up with their local brand visibility and online reputation. Add in a pandemic and the challenge for multi-location brands gets even more difficult. This report takes a look at which restaurant brands not only were able to survive the COVID-19 pandemic but ensure their customers could easily find, experience, and engage with their brand in their moment of need.
The digital transformation of the multi-family industry became more important than ever due to the COVID-19 pandemic. Brands that had previously adopted virtual tours, digital tenant portals, and a strong online presence were better prepared for the impact of COVID-19. Now, a year later, we’re taking a look back at the top multi-family brands in the industry to determine the top 10 brands in Local Brand Visibility and Online Reputation.
The grocery industry is currently on the frontlines of a global pandemic. The data in this report was collected prior to the U.S. outbreak of COVID-19, allowing this report to serve as a benchmark of the industry, helping us monitor and support brands in their return to normalcy while our country recovers from crisis. In this report, Chatmeter analyzed the local business listings, search rankings, and online reviews of each brand.
This report takes a look at reputation’s role on the retail industry leading up to and during Black Friday by analyzing 20 top retailers and placing them in head-to-head brand battles. In order to determine the strength of a brand’s online visibility and reputation, we examined local listing accuracy, local search rankings, review quantity, and review sentiment.
This report takes a look at reputation’s role on the healthcare industry by analyzing the top 10 systems in this industry based on location count. In order to determine the strength of this industry’s online visibility and reputation, we examined local listing accuracy, review quality, review quantity, and local search rankings.
To capture the scope of the healthcare industry, we took a list of the top 100 healthcare systems and narrowed that down to the top 10 based on the number of locations. In this report, we analyzed 10 of the biggest healthcare systems in the nation to determine who is most optimized online.
This report dives into what a successful local SEO strategy looks like and then evaluates 12 of America’s largest retail and restaurant brands to determine if they are prepared to meet the demands of today’s consumers online and in voice search.