Did you know?
- 88% of customers read online reviews before deciding which financial services company to use
- Local search directories make up over 60% of the local search market online and unclaimed page listings can cost you dozens of potential customers weekly
- Over 40% of customers believe a business needs at least 10 reviews in order to establish trust with consumers
CASE STUDY
Financial Services Provider Partners with Chatmeter to Increase Page 1 Local Search Rankings by Over 300%
Review Management
Never miss out on what your customers are saying. Chatmeter’s review management and social listening tools automatically tracks all brand mentions and customer reviews online, then performs sentiment analysis to help you understand the essence of what your customers are saying.
Our platform enables easy responding on both review and social media sites to ensure financial service providers stay engaged with their customers online. Responding quickly and effectively proves that great customer service is a priority.
Listing Management and Rank Tracking
Local search matters more than ever before. Chatmeter’s built in local listing management tools are designed to identify and fix the location-specific inaccuracies and duplications, producing real search engine and directory visibility returns.
Visibility and local search ranking improvements can be easily monitored through Chatmeter’s Local Rank Tracker. One glance at our rank tracking dashboard will tell you how an individual location is faring on both directory based and general search, as well as how your brand is doing as a whole.
Competitor Monitoring
Know who each of your local competitors are and how you stack up next to them in the eyes of your consumers.
Our dashboard automatically determines 5 local competitors with the strongest online visibility and reputation for each of your individual locations to be used as benchmarks for comparison. Our advance competitor monitoring tools allow you to see real time improvements over your competition.
