Why Chatmeter
Solutions
- - - Platform
      - Chatmeter makes it easy for multi-location brands to be found, engage with customers, and optimize their revenues.
    - Pulse AI
    - Signals
    - Risk Monitoring
    - Analytics and Insights
      - Benefit from local and competitive brand insights using Chatmeter's AI-powered platform. It's more than Return on Investment - It's all about Return on Intelligence.
    - Reputation Management
      - Keep a pulse on the health of your business through real-time customer insights with Chatmeter's reputation management solution.
    - Social Media Management
      - Easily monitor, post and publish to multiple social media accounts from Chatmeter's all-in-one insights and operations dashboard.
    - Listings Optimization
      - Attract and engage with potential customers across 140+ online directories with Chatmeter's listings optimization solution.
    - Local Pages
      - Improve your SERP ranking and increase your online visibility while impressing your customers with the information they seek.
    - Surveys
      - Gain a 360° view of your customers’ wants, needs, and expectations with Chatmeter's survey solution.
Industries
Services
Partners
- Agency
Resources
About

Why Chatmeter
Solutions
- - - Platform
      - Chatmeter makes it easy for multi-location brands to be found, engage with customers, and optimize their revenues.
    - Pulse AI
    - Signals
    - Risk Monitoring
    - Analytics and Insights
      - Benefit from local and competitive brand insights using Chatmeter's AI-powered platform. It's more than Return on Investment - It's all about Return on Intelligence.
    - Reputation Management
      - Keep a pulse on the health of your business through real-time customer insights with Chatmeter's reputation management solution.
    - Social Media Management
      - Easily monitor, post and publish to multiple social media accounts from Chatmeter's all-in-one insights and operations dashboard.
    - Listings Optimization
      - Attract and engage with potential customers across 140+ online directories with Chatmeter's listings optimization solution.
    - Local Pages
      - Improve your SERP ranking and increase your online visibility while impressing your customers with the information they seek.
    - Surveys
      - Gain a 360° view of your customers’ wants, needs, and expectations with Chatmeter's survey solution.
Industries
Services
Partners
- Agency
Resources
About

Pulse Custom Topics

Pulse is Chatmeter’s text and sentiment analysis engine designed to improve Location CX through AI-powered deep listening. The result is unparalleled information about your brand’s performance — the challenges and opportunities for growth — all in real-time.

“Pulse allows us to track what our customers are talking about in their reviews. We discovered that our customers are primarily concerned with our overall customer service, not our product or policies. That information was invaluable!”
Fath Properties

With Pulse Custom Topics, brands now have a way to dig deeper into the customer chatter that matters

Custom topics is new functionality that lets brands dive more deeply into customer experiences based on tracking specific topics across all online customer feedback.

Download to learn how Pulse Custom Topics can help your brand grow by:

Getting beneath the surface of trending customer reviews
Testing customer reactions to new products and services
Delivering personalized location CX
And much more!

Download Product Sheet