Propel Your Brand Strategy With Real-Time Analytics
Straight From The Voice of Your Customers
For multi-location brands, managing a strong and responsive online reputation across dozens, hundreds, or even thousands of stores isn’t easy. The good news? Each time a customer interacts with your brand online, the experience offers a virtual treasure trove of unstructured data taken straight from the voice of your customers.
Chatmeter’s Analytics Studio transforms every click, search query, and customer review into tangible, actionable data that you can use to implement agile changes at a single location, within a region, or company-wide.
By using metrics aggregated from providers like Yelp, Google, Apple Maps, and Facebook, Chatmeter is your single source of truth, offering unprecedented insight into the minds of your buyers. From exploring customer sentiment in real-time to comparing your current star ratings against local competitors, Analytics Studio offers invaluable insider intelligence designed to guide and propel your brand’s success