Reputation Management

Chatmeter offers retailers a location-based reputation & local seo platform that allows each specific location to monitor and manage all online activity, including online reviews, social media chatter, and local SEO.
Analyze Your Brand

Our trusted data and actionable results have helped:

retail clients

did you know?

Did you know?

  • Stores that create a 1-star increase in their Yelp rating leads to a 5-9% increase in revenue.
  • 1 negative review can cost your store up to 30 new customers.
  • Stores with an average star rating of 4 or higher (on a 5 point scale) experienced 21% higher sales than stores rated 2 or below.


Leading Department Store Chain Perfects Omnichannel Retail Strategy With Chatmeter

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How Your Retail Chain Can Benefit From Chatmeter

More local searches are being done today than ever before. If you want your local retail stores to be visible, you need to focus on local SEO. Our reputation management & local seo service provides local search rankings across a wide spectrum of search engines and directories for each of your stores. You will receive recommendations of actionable steps you can take to improve your ranking, such as cleaning up local page listings, which you can do straight from your dashboard.

With our software, you will not only be able to see your performance in online searches but also in customer service. Chatmeter scans the web for chatter about your brand and tags it down to the local level. You’ll be able to navigate and manage your online presence and reputation of each store.