OUR STORY
OUR FOUNDING
Chatmeter® was founded by Collin Holmes in 2009 as a solution to local search marketing. What started as monthly email reports aimed to help small businesses, has grown to a full-blown all-in-one local SEO software for multi-location brands and agencies. Chatmeter has been a leader in all things local since its inception, from listing management to online reputation to social media and so much more, we’re proud to be partnering with some of the largest enterprise brands and agencies in North America.
THE EVOLUTION OF CHATMETER
Founder & CEO
Our Founder and CEO, Collin Holmes, created the concept of Chatmeter.
First Launch
First product launches – it’s only email, no dashboard!
Expanding
We started working with more agencies and enterprise brands.
Dev Team
Our Development team, including our CTO Paul Koch joins Chatmeter and establishes an in-house engineering team.
Sales Team
Hired on a small sales team, including our SVP of Sales Lee Auerbach, who showed the team how to close some big deals.
New Products
We relaunched our dashboard to include Rankings, Media, and Chatter.
Listings
We added Listing Management services to our platform.
Yelp
Established a Yelp Knowledge Partnership
Responding
We added in-dashboard responding to Facebook and Google.
Social
Social publishing was added to the dashboard.
Pulse
Pulse Launches! This AI tool helped us to really stand out from the competition.
Chatmania
Chatmania! We celebrated our success as a company with a Yacht party! Our company culture grew as we added cross-functional teams and weekly Thursday lunches.
Tragic Mike
Channing Tatum breaks our dashboard! (A customer wanted to follow Channing Tatum hashtags and the amount of traffic caused the dashboard to crash – temporarily)
Moving Up
We have grown to a team of about 40 people by now, so we moved to our current headquarters at 225 Broadway in Downtown San Diego.
LBV Score
We relaunched our Local Brand Visibility score to give brands a better picture of their local online visibility.
Yelp Listings
We extended our Yelp partnership to include listings.
FB Updates
We update our dashboard to adapt to new Facebook Recommendations.
Workflow
Our new and improved Workflow tool launches – Chatmeter is now a workstation instead of just an analytics platform.
Bigger Boat
We hit some major milestones! Celebrated with Chatmania 2.0! We needed a bigger boat – company grew to over 70 employees.
Local Pages
We expanded our Local Pages offering in order to give our customers more control over their local information.
PSG Invests
Providence Strategic Growth invests in Chatmeter to fuel strategic growth in market leadership and tech innovation.
Google Q&A
Chatmeter’s Social Suite gets a face-lift and now supports Google Q&A monitoring, answering, and publishing.
Analytics Studio
Chatmeter introduces Analytics Studio. Our new reporting tool helps brands analyze, visualize, and interpret data based on their business needs.
Pulse Gets Smarter
We rebuilt our text and sentiment analysis engine. It now has an industry-leading NLP accuracy score of 88%!
CHATMETER TODAY
Today, Chatmeter has grown to become one of the most trusted and reliable brand reputation and listing management platform’s on the market. More importantly, we have established a brilliant and dedicated team that works hard to help brands find success in local SEO. Constantly evolving, we have some exciting projects in the works. Looking forward to what the future holds.Â
OUR VALUES
Collaborative
Maybe it’s our open floor plan, maybe it’s our endless slack channels, maybe it’s our team lunches on Thursday’s, but we never stop collaborating.
Fun
What’s the point in working hard without having some fun. Cross-functional teams and company outings are just some ways we take the edge off.
Transparent
We’ll let you in on a little secret… we don’t have any secrets. From quarterly meetings to the accessibility of our CEO – we always keep it real.
Passionate
We love what we do so much, we’re not afraid to fight over it. Come to think of it, we’ll compete over anything even guacamole recipes.
Curious
We’re those kids who never stop asking questions. Annoying at times and constantly pushing the limits, but we’re building the future here.
Hustling
You know you’ve been at Chatmeter for a while if you start running across the office. Our high energy never fades (as long as there’s coffee).
AN AWARD WINNING COMPANY
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