Driving brand love, loyalty, and long-lasting impact

With an accomplished background in scaling technology companies, John brings decades of experience to the CEO position. He joined Chatmeter from CoStar Group, where he was President of Residential, responsible for its marketplace business since 2020. Previously, John was CEO of Homesnap, which he helped build into a market leader before selling it to CoStar Group for $250M in 2020. John has also held roles as CRO at Belly, a SaaS-based customer loyalty company, and ReachLocal, an online marketing solutions provider, where he was the CEO of the European Division and helped build from start-up to over $100M in revenue, eventually going public in 2010. John holds an MBA from Columbia Business School.

Cynthia brings nearly 25 years of experience to Chatmeter with a background in local SEO, product development, strategic marketing, revenue generation, and sales. Cynthia’s customer-centric approach to driving business value, growth, and revenue will support Chatmeter’s expansion into new verticals. She joined Chatmeter from a previous role as VP of operations and product at Rio SEO and has held leadership roles at data-centric organizations such as Acxiom, Hanley Wood, and Constellation Software. Cynthia is an active Forbes Council contributing author.

John brings over 20 years of experience working with growth-stage technology and digital media companies, having managed integral areas of business, including capital fundraising, acquisitions and divestitures, investor relations, strategic planning efforts, and business operations. Over the course of his career, John has raised over $200 million and managed financial operations in the U.S., Europe, and Asia. Prior to Chatmeter, he was Chief Financial Officer of Mapp Digital. John began his career with Arthur Andersen, LLP, and held the Chief Financial Officer role for Verve, Brickfish, Veoh Networks, and BakBone Software. John earned his B.S. in business and accounting from San Diego State Univeristy. Hailing from Midwest, you can always find John looking to be outside when not at work; whether it’s participating in action sports (skiing and motocross) or just tending to his 30+ fruit trees.

Dan is a passionate R&D leader with a 20-year track record of building high-caliber software engineering organizations based on a culture of innovation, curiosity, and a love of creating great software and technology. He has held various leadership positions including CTO and co-founder of ReadyTalk, a nationally acclaimed “Best Company to Work For.” Dan earned his BS and MBA from the University of Colorado, Boulder. In his free time, Dan contributes to various open-source software projects focused on IoT and smart-home automation as well as spending time with his family in beautiful San Diego.

Jared brings 15 years of results-driven customer success experience to Chatmeter with a focus on fostering customer relationships and building customer-facing teams. Jared has a proven track record in increasing account growth, NPS, retention, and driving measurable business outcomes for startups, Pre-IPO, and Post-IPO companies. He spent over 12 years at The Active Network and Medallia working in product, onboarding, operations, sales leadership, and GM roles. In his free time, Jared keeps up with his two children under 5 years old, travels the world, plays below-average golf, or works on defending his 3X Chatmeter Fantasy Football Championship.

Nichole brings 10 years of experience working with publicly traded companies, venture-backed operations, and private-equity-owned firms. She has a proven track record of successful accounting systems implementations, process improvement initiatives, and project management to support company growth targets. Prior to Chatmeter, Nichole was the Corporate Controller at Mapp Digital, a role she also previously held at Verve. Nichole graduated from Northern Arizona University with a BS in Accounting (with Honors). Outside of the finance world, Nichole is a self-proclaimed travel addict and enjoys beach time and hiking with her family.

Kathleen brings 18 years+ experience in Human Resources. Kathleen’s most recent in-house role was at Certona, where she led the HR function from early-stage through a successful acquisition. She has extensive experience in talent acquisition, employee engagement, and performance programs, serving as a Human Resources consultant to leadership teams in biotech and finance. She holds Senior Human Resources certifications from both HRCI and SHRM and has a Business Administration degree (with honors) from Dominican University. In her spare time, Kathleen loves to travel and explore the local food scene.