Media Coverage
Jun 01, 2023
Launching AI to respond to customers’ online reviews
Brand intelligence
reimagined
Transform the way you connect with your customers – across 50 locations or 5,000 – with real-time insights.
Reputation management will never be the same.
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multi-location brands worldwide
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Simplify CX management, improve reputation scores, and compete more effectively — all in real time.
With the Chatmeter Platform, businesses benefit from local and competitive brand intelligence accessed from a single platform, ensuring your entire team is aligned and working from the same set of data and insights.
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End-to-end solutions on a single
AI-powered platform
Fully-integrated solutions – from local SEO and reputation management to analytics and insights – make it easy for you to drive efficiencies with automated workflows and better brand intelligence.
Brand and Reputation Intelligence Platform
Our end-to-end, AI-powered platform delivers automated workflows, full visibility, and deep customer insights, elevating your entire team’s efficiency and effectiveness.
Analytics and Insights
Uncover valuable trends and growth opportunities with Chatmeter’s AI-powered deep listening. See how your brand is performing, including how your locations stack up against the competition and each other.
Reputation Management
Build and manage your brand’s reputation across multiple online review channels with Chatmeter’s reputation management solution. See how easy it is to engage with customers at scale while flagging and responding to issues in real time.
Social Media
Leverage Chatmeter’s AI-powered social media management solution to engage with your customers across all your social accounts. Build brand love and loyalty through real-time responses and the ability to identify and respond to customer concerns.
Listings Management
Optimize your listings so your brand will speak louder than the competition. Stay top of mind with page 1 rankings on Google, Apple Maps, Facebook, Bing, Yelp, and more.
Local Pages
Drive more foot traffic and perfect your customer’s online-to-offline experience with fully optimized local pages that leverage local SEO trends, unbranded keywords, voice search, and zero-click searches.
Transform your customer connections
Listen to — and connect with — your customers like never before!
Restaurant
Retail
Healthcare
Financial Services
Automotive
Local and
Professional Services
Professional Services
Multi-Family Housing
and Real Estate
and Real Estate
Insights and perspectives
Learn how Chatmeter is transforming reputation management with brand intelligence that delivers real ROI.
View All Resources Reputation management X brand intelligence
Download this Chatmeter guide to learn how your multi-location enterprise can combine real-time, end-to-end reputation management with unmatched intelligence from AI-powered deep listening.
Brand love and the online dialogue
Get Chatmeter’s newly-released 2023 Consumer Survey Report to see how you can turn online reviews into brand growth.
How AI can power your brand reputation at scale
See how AI can impact your multi-location business by revealing deep insights that will help you engage with customers like never before.
We’re innovating for you!
Our customers love our solutions because they help turn insights into actions and create authentic human-to-human connections.
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Press Release
Jun 27, 2023
Chatmeter reimagines Surveys to better integrate structured and unstructured Data; enables brands to access a 360° view of their customer experience
Media Coverage
Jun 27, 2023
What retailers need to know about how today’s shoppers are using reviews