Review Management

84% of Americans say online reviews have an influence on their decision to purchase a product or service. 30 customers can be lost by just one bad review. Save time by letting chatmeter’s Review Manager track your online reviews.

Analyze Your Brand Locally

Benchmark each location along with competitors, and receive daily alerts of new reviews to respond and engage customers.

Review Monitoring

Our dashboard allows you to easily monitor and respond to these reviews, all in one convenient location.

Competitive Benchmarking

Spy on competitors, see how you compare, and learn from the leaders in your area.

Daily Email Deliveries

Receive daily email alerts when you have a new review or content that requires your attention.

Sentiment Analysis

Easily understand and determine the attitude of the reviews your customers are posting.

84%
of Americans say online reviews have an influence on their decision to purchase a product or service.
30%
Customers can be lost by just one bad review.
Understand and Improve Your Online Reputation for Each Store Location:
Be Part of the Conversation

In today’s connected world, you need to engage with customers to create loyalty and let them know your listening. Turn a negative into a positive and respond before it drives away business

Improve Customer Service

Reviews are a great way to monitor your customer service and your competitors. Our service enables marketers to own the customer experience at every location from discovery through fulfillment and work with the operations team to address issues.

Earn Consumers Trust

Respond to reviews online and demonstrate that your brand cares about the customer to drive loyalty and referral business.