Webinar

Today’s Evolving Consumer: Data and Trends in CX Success

In this webinar, we will take a data-driven approach as we investigate the ever-changing landscape of today’s consumer needs, values, and expectations across a range of industries. Presented along with our partners at Localogy, check out our webinar, Meeting the Needs of Today’s Evolving Consumer: Data and Trends in CX Success. Chatmeter team members Allen Rosenbaum, Channel Enablement Manager, and Ian Lonsdale, Director of Commerical Sales, discuss the insights and essential data required when developing a winning customer experience-driven strategy.

Discover how you can tell your brand’s story through data and metrics with sentiment analysis, location-based metrics, customer review insights, and more to gain a better understanding of your customers’ needs and desires.

You will also learn:

  • The potential impact of emerging consumer trends
  • The evolving definition of “positive customer experience”
  • How to transform consumer trend data into actionable insights

 

Watch the Webinar Now!