Lincoln Property Company case study

See how Lincoln Property Company partnered with Chatmeter to boost local search rankings, increase overall review quantity and quality, and improve review response rates across all properties.

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Founded in 1965, Lincoln Property is an international company with a significant presence in the U.S., Mexico, and Europe focused on development, property management, brokerage, investing, advisory services, construction management, engineering, and real estate consulting.

The challenge

Frustrated by their inability to manage listings and reviews for all of their unique residential and commercial properties at scale, Lincoln Property knew something had to change.

The company needed a solution capable of providing global analytics while still providing detailed analysis for each unique region and property location. They wanted a true partner with a robust platform backed by top-tier support to work closely with the managers invested in Lincoln Property’s long-term success.

The solution

Lincoln Property had four key goals as they searched for their ideal reputation management solution:

  • Boost local search rankings to drive more prospective residents to property listings.
  • Increase overall review quantity and quality.
  • Improve review response rates across all properties.
  • Effective listing management for all their properties.

“Our online reputation has continued to improve using the Chatmeter platform.”
Megan Collins, National Brand Manager at Lincoln Property

The results

With the help of Chatmeter’s multi-location, all-in-one Reputation Management dashboard, Lincoln Property made significant productivity gains. In one year with Chatmeter, Lincoln Property achieved:


increase in review
response rate


increase in overall
review quantity


increase in
page 1 search rankings