Chatmeter is revolutionizing Local Brand Management again with a complete Enterprise Dashboard that is both highly scalable and actionable for retailers and agencies managing hundreds or thousands of locations! In addition to big technical improvements in data quality and accuracy, they have added media and workflow components to make it even easier to manage all your marketing and social analytics in one place.
SAN DIEGO – November 18, 2014 – Chatmeter (www.chatmeter.com), a leader in local search marketing and reputation management, announced today the much-anticipated new release of the Chatmeter platform.
This robust new service is changing the game and helping both agencies and large retailers cost-effectively and efficiently manage their marketing analytics for all their locations. The Chatmeter platform is designed to provide marketers, operations, management and even local store managers with cost-effective tools to help them devise and execute an effective local SEO and reputation management strategy tailored specifically to the needs of that business, their industry, and their local market.
“With hundreds of stores, there is a tremendous challenge seeing and managing the digital points of presence across so many local search and social sites. We evaluated several platforms, and Chatmeter is by far the best. Their new dashboard allows us to quickly identify and help clean up our stores online business listings, track and manage local online reviews, and improve the customer experience at the store level. We are excited about the new service offering, and can’t wait to see what else is coming from them in 2015,” says David James, Vice-President of Marketing CARSTAR Franchise Systems Inc.
NEW FEATURES IN THE CHATMETER PLATFORM:
- Local Listings Management: Manage all your store’s business listings in one place. Identify and correct duplicates, fix inaccurate listing information and optimize all your listings online.
- Media Aggregation and Management: Access and share all your photos and videos for consumer and store-generated content from sites like Yelp, Google, Facebook, Instagram and more.
- Enterprise Reporting: Customize roll-up reports to group and analyze performance by region, brand, or franchisee. See how the analytics correlate with your rankings and determine what is most actionable for your business.
- Workflow Management: Receive actionable recommendations for improving Local SEO and reputation for each location. Manage tasks and historical performance directly in the dashboard.
“We’re capitalizing on our years of industry experience coupled with feedback from our most valued customers and partners to build one of the most innovative and market leading platforms within local search. We’ve been getting tremendous feedback during our beta period and everyone is very excited to get their hands on the full platform starting today!” – Collin Holmes, Founder and CEO, Chatmeter
Chatmeter helps enterprise retail brands and agencies managing multiple locations increase their revenue. Since being the first Local Brand Management platform in 2009, they now analyze and improve over 1,500,000 storefronts for their reviews, rankings, and listings.
They help retailers make a distinct impact on revenue by identifying several areas in their online presence that drives customers to choose their stores over competitors. Chatmeter takes this a step further with the only integrated local visibility rank tracker so you can measure ROI using a complete local presence management platform in the world. As an exclusive Yelp Knowledge Partner, Chatmeter enables its clients to have the ability to display full-text Yelp reviews, along with existing data streams from other channels such as Google, Facebook, Bing, Tripadvisor, Yahoo and many industry-specific review sites.
The benefit for the clients is complete online presence management simplified into a single platform. They also power a white-label reputation management platform for many agencies across the U.S. and Canada.