Strategies and Best Practices for Managing your reviews:
Employ a software – Regardless of whether you have 1 location or 1,000, creating an effective strategy for managing your reviews starts by employing a software. In today’s fast-paced online world, businesses need a real-time and bird’s-eye view of their entire reputation – from their very first review to the most recent – something that manually monitoring reviews can’t offer.
Think about it, reviews are coming in at all hours of the day across multiple different sites. And with every location a business owns receiving its own reviews, it quickly becomes unreasonable to manually monitor and manage all reviews.
Review Management software automatically aggregate all reviews for every location into one centralized location – even if you only had one location, this would be saving you hours of time every day. From there, businesses can easily monitor, filter, group, sort, manage and analyze their reviews to help them stay on top of their reputation and get the exact information they need at any given moment.