Did you know?
- 69% of home shoppers who take action on a real estate website begin their research with a local search i.e. “Homes for sale in California”
- Local search directories make up over 60% of the local search market online and unclaimed page listings can cost you dozens of potential home buyers weekly
- 62% of home buyers choose a realtor based on online reviews
CASE STUDY
Real Estate Agency Utilizes Chatmeter to Increase Web Traffic 200%
Review Management
Chatmeter’s review management and social listening tools automatically track brand mentions and customer reviews online, enable fast responses, and perform sentiment analysis to give real estate agencies an indepth understanding of what their customers are saying.
Listing Management and Rank Tracking
The Agencies visibility and local search ranking improvements can be easily monitored through Chatmeter’s Local Rank Tracker making it easy to see how well each agent is performing.
Competitor Monitoring
Our dashboard automatically determines 5 of the top local competitors for each individual real estate agent to use as a benchmark for comparison. Use competitve data from those with the strongest online visibility and reputation to make improvements and stand out from your competitors.
Industry Leading Solutions for Real Estate Agents
Responding to Reviews
Real Estate agents don’t have time to scour the web for all of their reviews. Chatmeter’s dashboard automatically captures all of your reviews and aggregates them into a single, centralized location. From here, agents can easily respond to their reviews and engage with their customers online.
Sentiment Analysis
When your looking at a long list of reviews, It’s hard to understand the true essence of what all your customers – as a whole – are saying about you. Our in-house artificial intelligence and sentiment analysis software identifies popular key topics that your customers are mentioning and reports trends surrounding each topic.
This allows Real Estate Agents to learn in which areas of their business they are succeeding and where they could use improvements. With this knowledge, agents are able to make changes to enhance the customer experience and increase customer loyalty.
Review Generation
Turn your loyal customers into your own personal promoters. 7 out of 10 customers will leave reviews when asked. Our automated review generation tool will help you build your online reputation and outshine your competition.
Simple User interface
Powerful, yet easy to use, every aspect of our dashboard is built with the user in mind. From navigating between tools to generating in-depth reports, agents can spend less time trying to figure out how things work and more time actually improving their reputation and online visibility.