How Lincoln Property Company implemented an industry leading Local Brand Management platform to boost online reviews, increase their rankings and improve their ratings – driving more residents to their properties.
- Bolster local search rankings and drive more prospective residents.
- Increase the overall quantity and quality of reviews that they receive.
- Improve review response rates to residents from all properties.
- Effectively manage the online presence of all of their properties.
- Evaluate qualified review management platforms and select the best to meet their needs.
- Conduct an immediate roll-out of the product to all of their managers and successfully train them on daily reputation management procedure.
After 1 year with Chatmeter
3.5 to 3.8
PAGE 1 RANKINGS
The overall review quantity increased by 71%.
The overall review ratings increased from 3.5 – 3.8.
57% increase in pages-1 rankings.
212% improved response rate.