Retail

Today’s retail customers are tech-savvy—and demanding. Stay a step ahead of the competition with an agile local SEO strategy focused on new customer acquisition, online visibility, and loyalty specifically for multi-location brands. Get actionable insights to steer your company’s growth while keeping a pulse on what customers want most.

 

Retail Industry Detail Hero Chatmeter

Retail

Today’s retail customers are tech-savvy—and demanding. Stay a step ahead of the competition with an agile local SEO strategy focused on new customer acquisition, online visibility, and loyalty specifically for multi-location brands. Get actionable insights to steer your company’s growth while keeping a pulse on what customers want most.

 

Proud to Partner With These Brands

Retail Customers at Flower shop

Your Brand Deserves the Spotlight

Stand above the online competition while adapting to the retail customers’ changing needs and expectations. Buyers know they have choices. Deliver their desires with personalized, well-targeted services. Consistently respond to reviews, maintain accurate listings, track buyer trends, and create frictionless customer experiences online and in-store.

Retail Customer Bag Store

Engaged at Every Step

Build personalized, well-targeted customer journeys across channels to increase trust and satisfaction. Differentiate your brand with fine-tuned experiences and outreach that keep buyers loyal for life. Go deeper with Chatmeter’s analytics and insights solutions designed to help your team better understand customer sentiment in real-time.

 

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Strategies for Higher Retail Ratings

Chatmeter’s platform helps retail brands stay agile when responding to ever-changing customer trends and expectations.

Outdoor shopping mall

From Online to In-the-Door

You want to engage customers with experiences that bring them back time, and time again. But how do you know what matters? Chatmeter’s sentiment analysis solutions help you extract the value from customer data to glean a better understanding of who they are, what they want, and how they want it — data designed to build loyal customers.

Inside a Clothing Store

Capture Attention with Innovation

Whether it’s adapting to COVID-19 via self-checkout, self scanners, curbside delivery, etc. the ability to pivot quickly to meet evolving customer needs is essential to retail survival. Chatmeter’s social listening solutions give you the consumer insight to get ahead and stay there.

Level Up Your Success

Our intelligent, data-driven solutions lead to exceptional customer experiences and drive higher loyalty, revenue, and brand growth.

 

What Are People Saying

"Chatmeter has been a great partner for managing our reviews and reputation. They also do an incredible job updating our listings and are constantly coming out with new features that greatly affect our day to day process positively. "

-Cindy Susilo, Roche Bobois

"Chatmeter's Workflow tool is a fundamental feature. We use it to organize our day and stay in constant communication with our clients."

-Kathryn James, CONN’s Inc.

Build Your Best Brand

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