Agency Case Study2019-01-03T22:43:34+00:00

How a nationwide agency specializing in the automotive industry used Chatmeter to beat out the competition increasing sales and customer retention.

THE GOAL

  • Add competitive value to their existing Inventory Management Software.

  • Add a marketing tool to help clients manage all aspects of their business within a single platform.

  • Increase customer retention and beat out the competition with upgraded features to their existing software.

THE APPROACH

  • Bundle the Chatmeter platform into existing top-tier packages.

  • Offer upgraded packages to clients at high risk in an effort to improve retention rates.

THE RESULTS

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INCREASE IN PAGE 1 RANKINGS BECAUSE OF CHATMETER

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OF AGENCY DEALS UP AGAINST COMPETITORS WERE WON BECAUSE OF THE CHATMETER BUNDLE

  • Agency clients earned 60% more reviews than those working with other providers.

  • Agency clients were able to respond to 94% more reviews than those working with the competition.

  • 1 in 6 deals closed due to the Chatmeter bundle alone.

  • 44% increase in client page-1 rankings.

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