How Lincoln Property Company implemented an industry leading Local Brand Management platform to boost online reviews, increase their rankings and improve their ratings – driving more residents to their properties.
Bolster local search rankings and drive more prospective residents.
Increase the overall quantity and quality of reviews that they receive.
Improve review response rates to residents from all properties.
Effectively manage the online presence of all of their properties.
Evaluate qualified review management platforms and select the best to meet their needs.
Conduct an immediate roll-out of the product to all of their managers and successfully train them on daily reputation management procedure.
After 1 year with Chatmeter
OVERALL REVIEW QUANTITY INCREASE
3.5 to 3.8
OVERALL REVIEW RATINGS INCREASE
PAGE 1 RANKINGS INCREASE
The overall review quantity increased by 71%.
The overall review ratings increased from 3.5 – 3.8.