The Rise of Social Local Search | Updates on Snapchat, Instagram & Facebook

Posted By Brandon Martinez


The online landscape is changing as record shares of Americans (77%) now own smartphones, giving them on-demand access to the world wide web wherever and whenever they need. However, more than just web enabled, smartphones are home to some of the most widely downloaded social networking, local search and review platform applications like Facebook, Google Maps and Yelp, which have turned phones into more of a mobile supercomputer than a device for calling and texting.

Chatmeter Unveils Major Enhancements to Social Media Features

Posted By Rachel Larsen

Social Media Management Tools


SAN DIEGO, Calif. – Sep. 6, 2017 — Chatmeter, the leader in local search marketing and review management, unveiled major enhancements to its social media features that allow brands to better compete with local competitors. The new technology enables major national retail brands and chains to publish, monitor and respond to social activity and customer feedback in real-time at the local store level.

How to Enhance the Customer Journey with Social Media Management

Posted By Brandon Martinez


With over 75% of American shoppers now owning a smartphone, today’s consumer is constantly connected to the digital world. This constant connectedness has completely changed the way consumers shop. It allows them to discover new stores at a moment’s notice, engage directly with their favorite brands and learn more about your business from the experiences of previous customers.

Understanding the role online resources now play in the customer journey is crucial to running a successful offline business. From local search, to online reviews, to social media, every aspect of your online presence plays a role in driving more customers into your stores.

5 Ways Facebook is Moving to Compete in the Local Search Industry

Posted By Collin Holmes


SAN DIEGO, CA – August 11, 2017 – As seen on MarTech Series

Facebook is the powerhouse in the social media industry. For years, they have been the top social media site in the world and just the other week they became the first social site to reach over 2 billion users! However, the social media giant isn’t stopping there. Now, they are setting their sights on the local search industry as well.

Achieve Local SEO Supremacy through Facebook Locations

Posted By Dakota Sheetz

Facebook has quickly substantiated itself as a major player in the search engine and review generation industry.

*According to the Chatmeter platform, Facebook has outpaced Google and Yelp in generating more customer reviews each month in the past year.

With over 1.7 billion active users, Facebook has now become the go-to for consumer reviews and yet tons of brands have no idea that they have all these store pages with customer reviews on them!  In this article, Chatmeter will break down how Facebook has been impacting all businesses in North America and the most efficient way to leverage your store pages to drive customers into your stores and increase revenue.