The Enterprise Local SEO Toolkit

Posted By Rachel Larsen


Did you know that 50% of customers who do a local search on their mobile phone visit a store within 24 hours? Optimizing for these types of searches, “local SEO”, ensures that your store is the one they are visiting.

Since success in the local search results comes down to how your locations perform in their hyperlocal markets, it is important to have a solid local SEO strategy in place. However, if you’re marketing for big brands with hundreds or thousands of locations, it can be challenging to develop a strategy that ensures each one of your locations is being fully optimized.

3 Steps for Protecting your Online Brand Reputation

Posted By Brandon Martinez


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41% of companies that experienced a negative reputation event reported loss of brand value and revenue. Online brand reputation has grown to play a vital role in the consumer decision-making process and can be tied directly to the successes and failures of businesses.

Everything a customer sees and reads about your brand online via social media, review sites and your local listings has a direct influence on whether or not they decide to visit your business. For companies with brick and mortar locations, the ability to convey trust through online channels is now one of the keys to turning more online searchers into in-store customers.

Is Your Reputation Ready for Google’s Latest Local Search Update?

Posted By Brandon Martinez

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Google’s latest update makes it clear: They know just how important reviews are in a customer’s decision making processes

A business’s reviews are one of the fastest and most reliable ways for customers to determine whether a business is good or bad. Reviews are so efficient and reliable that 91% of people now regularly or occasionally read reviews when deciding on which business they should visit.

Fake It or Make It? Reputation Management and Local Authenticity

Posted By Dakota Sheetz

The stakes are higher than ever these days for large companies to be more authentic. An article produced by the Economist states that smaller companies are twice as likely to be trusted to do the right thing as opposed to larger companies. All businesses work to build a trusting relationship with Google, but with less and less people believing in brands nowadays, it’s becoming increasingly more important for businesses to build back the trust between the consumers and the brand.

In-House vs Outsource: How to have the Best Review Monitoring Strategy

Posted By Brandon Martinez

Your company’s reputation is vital to its survival. Without the proper review management system, what people think about your business will be subject to negative comments and discussions that could have easily been avoided. Up to 30 potential customers can be lost by receiving one bad review, making reviews a crucial factor in the amount of business you bring in.

Top Property Management Company Selects Chatmeter as Reputation Management Platform

Posted By chatmeter

IMT Residential has partnered with Chatmeter to monitor their property reputation and online listings. The property management company has been using Chatmeter’s reputation and listing accuracy solution to be alerted of resident feedback and identify any inaccurate contact information across 50 properties in 5 states.

Auto Repair Chain Selects Chatmeter as Reputation Management Provider

Posted By Rachel Larsen

ST. CHARLES, Ill. – Merlin 200,000 Mile Shops has partnered with Chatmeter to help manage and improve its online reputation, local search engine optimization (SEO) and shop business listings across the web. The car maintenance service provider will utilize Chatmeter’s reputation monitoring solution that offers review management, social media listening and competitive benchmarking for its 44 Merlin locations in four states.