Chatmeter has one of the best in-class support teams - and the rating to show for it. With an NPS score of 76, it’s clear that a lot of hard work and dedication goes into providing top notch service for our clients every day. The teamwork and hustle it takes to accomplish each task couldn’t be done without the work of Chatmeter’s Client Operations Manager, Jelena Arnold.
The LocationHQ mobile app gives Chatmeter users access to key features from the Chatmeter dashboard. Users can now monitor their reviews and update their listings no matter where they are. The app is designed to give every user better access and more control over the locations they manage, from business hours to review responding.
Hospitals and outpatient clinics are in a unique position right now. While the COVID-19 pandemic is wreaking havoc on revenue streams, healthcare organizations find themselves sitting under a spotlight. It may feel counterintuitive, but now is the time for healthcare providers to shift marketing into high gear and create novel strategies to right the financial ship.
At Chatmeter, we work hard to make our product the best on the market. From feature enhancements to expanding our product offering, our product team helps to make this all possible. Adding new products and getting them released on-time without major flaws, couldn’t be done without the work of our Product Managers. In today's blog, I sat down with Chatmeter's Ariana Purro to learn a little bit more about what a Product Manager does and how she’s impacted Chatmeter in her time here.
From Siri going dark to the “Storm Area 51” campaign, we can confidently say that 2019 was quite the year. In addition to these bizarre moments, last year surprised us with some hilariously bad (and good) reviews. As review experts, Chatmeter has seen it all. Therefore, it’s only fitting we bring you a curated list of the funniest reviews of 2019.
This past weekend a group of Chatmeter employees, friends, and families, headed down to Maneadero, Baja California, Mexico, to build a home for a family in need. This is our third trip with the non-profit Baja Bound to build homes in Mexico. After weeks of fundraising and collecting donations from Chatmeter employees, friends, and customers we were finally able to build another home for a family in need.
In just a few short weeks, a group of Chatmeter employees will be heading back down to Mexico to build a home for a family in need. Building homes with the non-profit organization, Baja Bound, has become one of our favorite philanthropic projects to date. Here’s a look at why we love this project and how you can get involved.
This week, Chatmeter began rolling out a new and improved version of our AI-backed text and sentiment analysis tool, Pulse. Pulse has been a long-time customer favorite which is why we’re excited to offer even more functionality to the tool. Here’s a look at all the great things Pulse can help multi-location brands and agencies do.
Everyday Chatmeter’s LocationHQ analyzes thousands of locations, reviews, and social media mentions, and more across hundreds of brands. We know first-hand how much data a single brand can analyze within the dashboard at one time. Which is why we’ve made it a little easier. Starting today, every customer will now be able to collect, present, and analyze their LocationHQ data in our new Chatmeter Analytics Studio.
Chatmeter has been growing like crazy lately, and with that has come some pretty exciting news stories on our company. In case you haven’t had a chance to check out all the great things Chatmeter has been a part of in the past few months - here’s a recap.