Customer reviews. At Chatmeter, we’ve seen it all. From raving fans to angry customers, and everything in between. When it comes to reviews, you never really know what you’re going to get. Here’s a look at some of the most unique reviews we’ve come across; the good, the bad, and the ugly.
September 27th marks Google’s 20th Birthday. Let’s take a look back at the past year and how Google has influenced local search.
One of the best tools that come with a Google My Business (GMB) listing is Insights. GMB Insights give you a behind the scenes look at how your customers interact with your GMB listings. There is a vast amount of data to be found within Insights, here’s a look at what the data means, how you can use it, and the limitations that come with GMB Insights.
On August 6th, Facebook announced a renovation of the overall design and user interaction on their Business Pages. Among the changes, came an update to the way Facebook collects user reviews, switching from star ratings to recommendations. As soon as we heard the news here at Chatmeter, our dedicated team of developers got straight to work making updates to our software that reflect the recent Facebook changes. Here’s everything you need to know about Chatmeter’s adaptation to Facebook’s new Business Pages.
At Chatmeter, customers come first. That’s why our Customer Success team is made up of some of the nicest and hard-working people you will ever find. In this blog, I’d like to introduce you to the people dedicated to helping our customers find local SEO success, Ally and Allen.
In an effort to compete with Google Maps’ whopping 154.4 million active users each month and 67% market share, Apple Maps is currently in the process of rebuilding. With this complete app overhaul, we’re expecting to see an improvement in both user-base and local listing features.