Chatmeter Blog2019-06-12T10:24:59-07:00


Why Reputation Management is a Must for Service-Based Businesses

For businesses that sell products, a few bad reviews might not keep customers from visiting that business, but for service-based businesses reviews are everything. Service businesses rely on the power of reviews to generate new customers. Here's why reputation management is a must for service businesses.

By |May 29th, 2019|

The Local Brand Report: Reputation’s Role in Healthcare

In order to thrive in the age of the consumer, healthcare systems need to be optimized online. The next steps for any executive in the healthcare industry looking to improve patient satisfaction, retention, and reputation are through a local SEO strategy. This report is a how-to guide for large healthcare systems on new marketing strategies that will help drive local SEO success.

By |May 23rd, 2019|

From Q&A to Suggested Edits, Why GMB is the CMO’s New Nightmare for Brand Consistency

The number of features being added to GMB profiles is turning into a CMO’s nightmare. Why? Many of these features are threatening brand consistency by encouraging user-generated content. The last thing any marketer wants is the spread of inaccurate information about their brand, unfortunately, some of these GMB features are posing a threat that many brand’s don’t know how to protect against. Here’s a look at why brand’s need to have a strategy in place for safeguarding the integrity of their GMB listings.

By |May 13th, 2019|

Ask The Experts Q&A

From our "Ask the Experts Webinar", your FAQ's were answered live. Here is a list of the faq's as well as other questions we didn't have time to cover.

By |May 7th, 2019|

Local SEO Do’s and Don’ts When Acquiring New Business Locations

There is nothing we love more than hearing our customers are expanding and acquiring new business locations. Often, this is through acquisition. For a brand, acquiring a competitor’s business can be a very exciting time but it also requires a lot of rebranding strategies, particularly when it comes to local SEO. Here is our list of Local SEO do's and don'ts when acquiring new business locations.

By |April 30th, 2019|

The Problem With Fake Reviews And How to Stop Them

One of the biggest reputation killers (or boosters) is fake reviews. As a company dedicated to fighting inauthentic reviews, review gating, and brands that aren’t CRFA compliant, we are always working to keep our clients safe from the damaging effects of fake reviews. Google, Amazon, and Yelp are all big players in consumer reviews but unfortunately, they are not able to catch every fake review. That’s why we always encourage businesses and consumers to stay vigilant in spotting fake reviews.

By |April 25th, 2019|