FAKE NEWS: Google Has A Review Delay
Our inbox has been overflowed with questions about the Google My Business (GMB) API being unable to ingest reviews and publishing in a timely manner. This news is coming from another large review management platform who suggested that because of this issue, users may experience a delay of up to one week for their GMB reviews to be pulled into the platform.
Is this rumor true?
No. Here at Chatmeter, all systems are firing and our GMB API integration is still pulling in reviews in real-time.
According to our Healthmeter, we’re showing a 99% success rate over the past day. We even did some testing of our own and found that one of our larger customers had 2100 reviews pulled into the dashboard since yesterday, including a lot this morning.
To our clients hearing about this news, don’t worry, everything here is running smoothly. And to those who are curious as to how our platform maintains it’s peak performance, click here to schedule a free demo.