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About Suraiya Sarwar

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So far Suraiya Sarwar has created 65 blog entries.

Social Media for Franchises

Franchise owners looking to improve marketing ROI need to enhance their social media marketing strategy. Social media can be leveraged to tell each franchise’s unique story while boosting customer acquisition and retention. In addition, franchisees can further penetrate their local market by targeting local customers with localized social media accounts. When implemented correctly, franchisees can look forward to measurable results such as lead generation, brand education, and sales.

2020-11-05T16:57:50-08:00September 22nd, 2020|Social Media|0 Comments

Meet the Team | Chatmeter’s Client Operations Manager

Chatmeter has one of the best in-class support teams - and the rating to show for it. With an NPS score of 76, it’s clear that a lot of hard work and dedication goes into providing top notch service for our clients every day. The teamwork and hustle it takes to accomplish each task couldn’t be done without the work of Chatmeter’s Client Operations Manager, Jelena Arnold.

2020-09-04T09:06:58-07:00September 8th, 2020|Chatmeter|0 Comments

5 Tips to Make Responding to Reviews a Breeze

One of the top ways in which a consumer decides if they want to purchase from a brand is through reviews. In fact, 84% of shoppers read online reviews to help form an opinion about a business. How you choose to respond reflects greatly on your business and can either create a repeat customer or turn a potential customer away. Here are five ways your business can optimize your review responding strategy to generate more traffic, build your online presence, and increase revenue.

2021-02-16T16:06:18-08:00September 1st, 2020|Reputation Management|0 Comments

NEW: Apple Maps Update to Include User Reviews

The latest iOS 14 beta 6 from Apple Maps signals that the third-party data sources currently used to power Apple Maps, may be replaced with Apple Maps's own native reviews and image system. In the past, Apple has relied on third-party integrations like Foursquare, Yelp, and TripAdvisor as a source for reviews and photos for its users.

2020-11-06T10:34:27-08:00August 31st, 2020|Industry News|0 Comments

Voice Search Optimization Tips for Customer Acquisition in 2020

Within the last few years, voice assistant usage has climbed rapidly among consumers. The outbreak of COVID-19 created an even larger demand for answers, shining a light on how quickly voice assistants are becoming integrated into everyday consumer life. Brands need to be prepared to meet these new consumer behaviors with a strong Voice Search Optimization strategy in 2020. 

2020-08-25T11:51:20-07:00August 25th, 2020|Voice Search / VEO|0 Comments

5 Tips to Elevate Your Visual Content Strategy

With more than 300 million images uploaded daily, it’s clear that the world we live in today is predominantly visual. The benefits of visual content are endless: it can be used to tell a story, drive engagement, break down complex content, and more. Brands who adopt a visual content strategy are able to build customer engagement and attract a broader audience. Follow along to read more for best practices to elevate your visual content for your social media management strategy in 2020.

2020-08-17T11:30:00-07:00August 11th, 2020|Social Media|0 Comments

Adapting the Customer Journey in 2020

In just a matter of months, COVID-19 has changed how consumers interact and do business with brands. With the world in various stages of lockdown and reopening, brick-and-mortar brands have had to rethink the traditional customer journey to reach consumers in this new normal. This guide will give your business a look at how to adapt to your customers’ journey in 2020. 

2020-08-04T12:02:26-07:00August 4th, 2020|Reputation Management|0 Comments

Reputation Management 101: Best Practices for the Automotive Industry

While many industries have been slower to implement operational changes in response to COVID-19, the automotive industry has been quite impressive in their ability to pivot in the face of a crisis. A strong reputation management strategy will help your automotive brand connect with consumers, provide a seamless experience, and ultimately drive customer traffic.

2021-02-16T16:06:25-08:00July 21st, 2020|Reputation Management|0 Comments

How to Adapt Your Social Media Strategy During COVID-19

The continuously evolving situation surrounding COVID-19 has made it difficult for brands to communicate in the right way with consumers on social media. Having a social media strategy tailored to COVID-19 can make an impactful difference in connecting with your customers during this time, since many consumers are turning to social media as their first stop for information.

2020-07-14T17:48:52-07:00July 7th, 2020|Social Media|0 Comments
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