Suraiya Sarwar, Author at Chatmeter

Listing Management Best Practices for 2021

76% of people who conduct a local mobile search visit a business within 24 hours. Local business listings are a vital source of information that connects consumers to your business. The last thing you want is for a consumer to find inaccurate information about your business online. If you want to be found online by purchase-ready consumers, it’s imperative that your business listings are accurate, up-to-date, and optimized with the latest business information.

Suraiya Sarwar2020-12-01T09:44:59-08:00December 1st, 2020|Local Business Listings|0 Comments

Leveraging Text and Sentiment Analysis to Improve Your CX

Brands with a superior customer experience bring in 5.7 times more revenue than their competitors. Understanding how consumers feel about your brand is more important than ever. Businesses need to ensure that they’re creating a great customer experience throughout every touchpoint by analyzing their customer feedback.

Suraiya Sarwar2020-12-01T09:50:55-08:00December 1st, 2020|Reputation Management|0 Comments

How To Remove Negative Online Reviews (Real Advice Based on Real Experiences)

There’s no guaranteed method for getting fraudulent negative reviews removed since it’s dependent on factors like the review site’s policies, the content in the review, and more. However, as long-time experts in the world of reviews, Chatmeter has seen some different approaches that have proven to be successful.

Suraiya Sarwar2020-11-20T15:35:10-08:00November 17th, 2020|Reputation Management|0 Comments

Prepare for the Holidays with this Local SEO Checklist

The holidays have historically been a time for large crowds to shop in-store. However as we all know, the 2020 holiday shopping experience will be vastly different this year due to COVID-19. The pandemic has created a shift towards online shopping for consumers, so it’s vital for brands to prepare with a solid local SEO strategy to reach 2020 holiday shoppers. This guide will give you several essential local SEO strategies to maximize your reach to consumers in the 2020 holiday season.

Suraiya Sarwar2020-11-12T13:47:40-08:00November 10th, 2020|Local SEO|0 Comments

What is Brand Reputation Management?

In today’s world, your brand’s reputation is everything. Your business may have great products and services, but consumers won’t deem you worthy if you don’t have a great reputation behind it. Managing your brand’s reputation requires listening and responding to customer feedback through reviews and social media. This blog will give you an overall strategy and best practices to manage your brand’s reputation.

Suraiya Sarwar2020-11-12T15:35:04-08:00November 3rd, 2020|Reputation Management|0 Comments

Local Search Predictions for 2021 and Beyond

Having an optimized online presence with local SEO will continue to rise in importance for brands looking to get ahead and achieve post-pandemic success. Throughout this entire year, Chatmeter has remained vigilant in uncovering local search trends for 2021 and the future. Keep reading to find out our top local search predictions for the next year and beyond.

Suraiya Sarwar2020-11-04T17:43:30-08:00October 27th, 2020|Industry News, Local SEO|0 Comments

4 Lessons From PULSE 2020, Chatmeter’s First Virtual Event

PULSE 2020 provided a special opportunity for the Chatmeter team, industry leaders, and our partners to come together for four days of innovative insights and discussion. Through a series of 19 sessions, including roundtable discussions, keynote sessions, and product demos; our attendees were able to take away and implement strategic lessons from the event.

Suraiya Sarwar2020-10-20T16:30:28-07:00October 21st, 2020|Industry News, Local SEO, Reputation Management|0 Comments

LinkedIn for Multi-Location Brands

With up to 690 million members, it’s clear that LinkedIn has experienced an impressive amount of growth over the years. When multi-location brands think about their social media strategy, LinkedIn usually isn’t top of mind for most businesses. However, a LinkedIn social media strategy can help your brand target the right audience, establish your business as an industry leader, and drive customers.

Suraiya Sarwar2020-11-05T13:03:05-08:00October 6th, 2020|Social Media|0 Comments

Social Media for Franchises

Franchise owners looking to improve marketing ROI need to enhance their social media marketing strategy. Social media can be leveraged to tell each franchise’s unique story while boosting customer acquisition and retention. In addition, franchisees can further penetrate their local market by targeting local customers with localized social media accounts. When implemented correctly, franchisees can look forward to measurable results such as lead generation, brand education, and sales.

Suraiya Sarwar2020-11-05T16:57:50-08:00September 22nd, 2020|Social Media|0 Comments

Health Check: How To Analyze your Local SEO Success in 2020

Whether it’s on Google Maps, Facebook Places or Yelp, over 40% of consumers use the internet to find local businesses every week. Local search has become a prominent aspect of customers' lives. No matter what they are looking for, when they need a business with a physical location, their search and discovery process lives online.

Suraiya Sarwar2020-10-09T14:55:44-07:00September 14th, 2020|Local SEO|0 Comments

About Suraiya Sarwar