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About Suraiya Sarwar

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So far Suraiya Sarwar has created 19 blog entries.

10 Brands Who Are Spreading Inspiration During COVID-19

In the midst of all the news surrounding coronavirus, it’s important to remember that there are many heartwarming stories, positive moments, and collaborative solutions coming out of these challenging times. Chatmeter has been working diligently with our clients to ensure that they will come out of this situation stronger than ever. Take a moment to read these inspirational stories from our clients who are creatively overcoming challenges from COVID-19. 

2020-04-14T10:17:13-07:00April 14th, 2020|Industry News|0 Comments

UPDATE: Google Reviews are Back

Businesses have had to adapt to many changes in recent weeks due to COVID-19. In an effort to mitigate negative and unfair consequences from this situation, on March 20th, Google shut down all new reviews and Google Q&A. However, Google has just announced reviews and Google Q&A are now available. 

2020-04-29T17:46:34-07:00April 10th, 2020|Industry News|2 Comments

How Brands Can Keep Their Customers Engaged During Quarantine

If you’re like us, and you’re doing your part to stay healthy and flatten the curve, then you know one thing to be true, quarantine is tough. What day is it? How many times do I really need to clean my closet? Is it possible to watch everything on Netflix? Luckily, as a business, quarantine has given your brand the rare opportunity to keep your customers entertained like never before. Here at Chatmeter, we’ve compiled a list of creative ways brands can keep their customers engaged even when they can’t shop with you. Our list includes ideas for brands in every industry, but feel free to use an idea outside of your space. 

2020-05-07T10:27:09-07:00April 2nd, 2020|Industry News|0 Comments

3 Simple Solutions to Stay Ahead of GMB Business Delays

If you have tried to update your Google My Business (GMB) information over the past couple weeks and have experienced delays in seeing those changes get accepted... you're not alone. Millions of businesses have been affected by COVID-19, causing an influx in listing revisions leading to a delay in GMB approvals for non-critical businesses across the country. We know businesses are putting their reputation at risk while they wait, which is why we put together some (Google approved) ways you can keep customers informed in the midst of all these delays. 

2020-03-31T09:27:33-07:00March 31st, 2020|Reputation Management|0 Comments

How to Update Your Business Hours on Google, Facebook, and Yelp

It’s imperative for your brand to inform customers of your operating business hours during this uncertain time. It's more important than ever that you're providing customers with accurate business information before they leave their homes. We’ve included simple steps to easily update your special hours on Google, Facebook, and Yelp.

2020-03-27T12:03:22-07:00March 24th, 2020|Local Business Listings|2 Comments

7 Tips for Writing about Sensitive Topics

The rapid outbreak of the coronavirus disease (COVID-19) has had a dire impact on nearly every corner of the globe. This unfortunate situation has forced companies throughout the world to confront many difficult questions about how to conduct business during a global crisis. Ignoring this glaring situation will only cast businesses in a dark light, potentially destroying their reputation. It’s essential for brands to take the right approach when communicating about COVID-19, or any sensitive matter that might impact their business.

2020-03-24T12:12:12-07:00March 19th, 2020|Reputation Management|0 Comments

5 Ways to Win Over Customers with Localized Content

Customers want to connect with businesses that not only offer high-quality products and services but more importantly can present themselves as a convenient option. As we continue to live in an increasingly hyper-local world, brands need to create a strong local content strategy if they want to take their brand’s exposure to the next level. It should be every brand’s goal to connect with local consumers who are in each region of their store-front location.

2020-03-16T08:19:43-07:00March 16th, 2020|Social Media|0 Comments