In today’s digital-first world, it's important to implement a brand reputation management strategy that will help you grow your brand's presence and build trust with consumers. In this week’s blog, we cover how your multi-location business can build a strong reputation to cultivate an excellent customer experience.
Chatmeter's industry-exclusive multi-family report uncovers which multi-family brands are redefining their customer experience through local brand visibility and online reputation. The report also reveals several key findings of the multi-family industry's online and offline experience in 2020, in addition to the pandemic impact on the multi-family industry.
As businesses start to reopen throughout the country, it’s important to ensure that your brand has taken all the necessary steps to prepare. Reopening your business successfully during this time requires optimizing your local SEO and reputation management strategy to reach consumers and improve your online visibility.
As social media continues to play a large role in reaching consumers, brands need to ensure their social media strategy is optimized. A social media audit will give brands all the tools they need to uncover missing gaps in their social media presence, areas to improve on, and strategies to maximize social media growth.
Google Posts is one of the most important features multi-location businesses can use in their local SEO strategy. This blog will show you how Google Posts will help drive purchase-ready consumers to your business and convert customers.
Google and Yelp have recently announced new updates. This edition of Chatmeter's blog covers news around Yelp's addition of user-submitted feedback on business profiles, Google's passage ranking update, Google's addition of Messaging to desktop browsers, and Google's new "Years in Business" label. Businesses can learn about what each of these updates mean and how it impacts their business.
Your restaurant's reputation can make or break your business. It's imperative for brands to stay on top of their reputation to attract customers and drive traffic. With Chatmeter's guide, your business can build a 5-star image and beat the competition.
Zero click searches are all about satisfying the user’s search intent with quick and accurate answers. To rank for these snippets on Google, your business will need to focus on content optimization and local SEO. Learn how to optimize for zero click search so your business can instantly reach consumers.
If you're wondering why your rankings are as high as you want them to be, it could be due to not having the correct categories on Google My Business. Read this guide to learn more about why GMB categories affect how your business shows up in local searches and how to select the right categories.
Multi-location brands with hundreds of locations need to optimize their online presence to drive customer traffic. Local Pages offers a simple way to connect consumers to businesses, improve search rankings, and find location-specific information about your business.