Chatmeter Blog

Rachel Larsen

Rachel is the Marketing Coordinator for Chatmeter and a recent graduate of San Diego State University. She is responsible for creating content that is insightful and will help your business succeed.
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Recent Posts

Chatmeter Announced as Finalist for 2 Local Visionary Awards

Posted by Rachel Larsen on Dec, 2017
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Topics: Local Search

Chatmeter Launches New White-Glove Service for Reputation Management

Posted by Rachel Larsen on Oct, 2017


Chatmeter has just launched a new service designed to improve the customer experience for national brands. ChatExec is a white-glove service with complete online review, social media monitoring and content creation.

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Topics: Reputation Management

Chatmeter Unveils Major Enhancements to Social Media Features

Posted by Rachel Larsen on Sep, 2017

 

SAN DIEGO, Calif. - Sep. 6, 2017 -- Chatmeter, the leader in local search marketing and review management, unveiled major enhancements to its social media features that allow brands to better compete with local competitors. The new technology enables major national retail brands and chains to publish, monitor and respond to social activity and customer feedback in real-time at the local store level.

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Topics: Social Media

How to Improve Your Local SEO Ranking Right Now With Google Attributes

Posted by Rachel Larsen on Jun, 2017

Have you ever noticed Google prompting you to answer a couple of questions after visiting a local business? For example, after checking in at a restaurant, Google will want to know whether or not there was free parking and what the ambiance was like. The search engine giant is not just trying to get to know you for fun, it is mining information from customers about the places they visit to help them create attributes.

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Topics: Google, Local SEO

Chatmeter Releases PULSE: The New Standard for Sentiment Analysis in the Local SEO and Review Management Industry

Posted by Rachel Larsen on Apr, 2017

San Diego, Calif. – April 28, 2017 – Chatmeter, the leader in reputation management and local SEO, announces their release of the latest in A.I. technology, Pulse, the industry standard for sentiment analysis.

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Topics: Local SEO, Review Management

The Best Local SEO Dictionary in the Industry

Posted by Rachel Larsen on Mar, 2017

We have compiled a list of what we think are the most important industry terms. This dictionary will be essential to the SEO Marketer looking to improve their knowledge base and be able to successfully navigate their way through the world of Local SEO. We know that there will be differing opinions on definitions so we welcome any suggestions or discussions in the comments section.

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Topics: Local SEO

Why Bankers are Failing at Customer Experience and How to Improve Through Review Management

Posted by Rachel Larsen on Mar, 2017

54 percent of global banking executives believe that customer buying behavior is shifting from wanting products and services to experiences. Consumers are no longer going through life looking for mundane transactions that will either succeed or not; the everyday consumer is now on the hunt for a more enjoyable banking experience and will go to great lengths to find the right business that will provide them with exactly that.

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Topics: Review Management

Local SEO Trends to Watch in 2017

Posted by Rachel Larsen on Jan, 2017

 

In 2016, we witnessed local search evolve and transform the way we market our businesses. There were upwards of 30 Google updates alone in 2016 (see map below): Google mobile updates, implementing a sort tool, etc. Along with the Google and GMB local search updates, we saw big social media changes, from Instagram implementing business pages to Facebook adding store pages. With the close of a big year for Local SEO, it’s now that time to strategize for your SEO success in 2017. These are Chatmeter’s top picks for 2017 trends that all SEO marketers need to know about in order to bring in more customers and revenue.

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Topics: Local SEO

How Review Generation Increases the Accuracy of Your Stores’ Ratings

Posted by Rachel Larsen on Jan, 2017

Does this sound familiar? All of my Google reviews have 5-Stars, why is Google giving me an overall rating of 4.9? (See Image below).  

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Topics: Google, Review Management

Strategies for Dominating Page 1 with Local SEO this Holiday Season

Posted by Rachel Larsen on Nov, 2016

Holiday shopping season is upon us and kicking off this weekend with the much-anticipated Black Friday. Almost all retailers rely on the holiday shopping season to take them from the red to black because 30% of annual retail sales occur between Black Friday and Christmas. This means having a marketing strategy for how you’re going to succeed this holiday season is more critical than ever. Our tips tell you what tactics will be most effective for your brands and what will help you to ring in record sales this holiday season.

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Topics: Local SEO

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