Recently, Google announced they will no longer display review rich snippets in search results for Local Businesses and Organizations. In this latest Google update, Google will start ignoring schema markup for reviews on the websites of local businesses and organizations. Here’s a look at what that means and how it will affect your business.
As leaders in local search, Chatmeter has become known for our industry reports where we look at how some of the biggest brick-and-mortar enterprise brands in the US perform online. In our commitment to educating various industries about local brand management and helping them to improve the customer experience and ultimately scale their business, Chatmeter is now analyzing the financial services industry.
This week, Chatmeter began rolling out a new and improved version of our AI-backed text and sentiment analysis tool, Pulse. Pulse has been a long-time customer favorite which is why we’re excited to offer even more functionality to the tool. Here’s a look at all the great things Pulse can help multi-location brands and agencies do.
Everyday Chatmeter’s LocationHQ analyzes thousands of locations, reviews, and social media mentions, and more across hundreds of brands. We know first-hand how much data a single brand can analyze within the dashboard at one time. Which is why we’ve made it a little easier. Starting today, every customer will now be able to collect, present, and analyze their LocationHQ data in our new Chatmeter Analytics Studio.
Let’s face it, if you’re a multi-location brand, responding to reviews can be extremely time consuming. You may be receiving 100’s of reviews a day, if you take a day off it can be hard to catch up. In the spirit of Labor Day and all the hard work you do responding to reviews year-round, we’re giving you our best time-saving tips for managing reviews through the holidays.
Today, 89% of people search for a local business on their phone at least once a week. 76% of those people will visit that business within 24 hours. Because so much offline traffic is coming from people conducting online searches, your listing accuracy and presence are vital to the success of your business. Here is everything a brand needs to include in their online business listings.
Today, there are over 750,000 franchises in the US. The franchise model is one of the most successful business models with historically higher success rates over any independent small business. Much of that success has to do with brand consistency. Here are 6 tools to help promote brand consistent reputation management for franchises.
This week, Chatmeter will begin rolling out new enhancements to the Social Suite including the addition of Google Q&A. In this latest update, we have made it even easier for multi-location brands and agencies to engage with customers. Here’s a look at all the updates to our Social Suite.
In the 5 years since Amazon introduced the first smart speaker, we’ve learned a lot about how voice assistants work and the benefits they offer to the brands looking to reach consumers through voice. Here’s a look at the differences between Amazon Alexa and Google Assistant for brands.
Consumers are asking questions, is your business answering? 2 years ago, Google My Business (GMB) launched a public-facing Questions and Answers feature to the GMB Profiles and since then consumers have asked and answered millions of questions. Don’t let uninformed consumers take control of your brand’s reputation, here are our best practices for managing Google Q&A.