Alex Ross

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So far Alex Ross has created 105 blog entries.

Google My Business Insights Explained

One of the best tools that come with a Google My Business (GMB) listing is Insights. GMB Insights give you a behind the scenes look at how your customers interact with your GMB listings. There is a vast amount of data to be found within Insights, here’s a look at what the data means, how you can use it, and the limitations that come with GMB Insights.

2020-05-18T16:24:27-07:00May 18th, 2020|Industry News|1 Comment

The Local Brand Report: Reputation’s Role In The Grocery Industry

Our latest edition of the Local Brand Report: Reputation’s Role in the Grocery Industry originally took a look at how well grocery brands were prepared to keep up with industry changes and new competition. However, in recent weeks, the grocery industry has found itself on the frontlines of a global pandemic. Many grocery stores reacted to the pandemic in admirable ways, despite facing unprecedented new challenges.

2020-05-26T14:11:04-07:00April 7th, 2020|Industry News|0 Comments

6 Tips to Make Managing Your Local Business Through Quarantine Easier

Try as we might, no business can plan for the unexpected. As we do everything we can to protect our employees and customers from the COVID-19 pandemic, it is causing many businesses to change their day-to-day processes. Several businesses have had to close their doors, while others are implementing work from home policies for the first time. Here are our best tips to help manage your business through quarantine.

2020-03-26T16:32:16-07:00March 27th, 2020|Reputation Management|0 Comments

5 Tips to Protect Your Brand’s Reputation During The COVID-19 Outbreak

As the Coronavirus (COVID-19) spreads it’s causing damage beyond just our health. During times of uncertainty, it’s essential businesses are not only protecting the health of their employees and customers but the health of their brand’s reputation as well. Here are five tips to help protect your brand’s reputation during the COVID-19 outbreak.

2020-03-24T11:03:09-07:00March 11th, 2020|Reputation Management|0 Comments

Who is Chatmeter? Get to Know a Product Manager

At Chatmeter, we work hard to make our product the best on the market. From feature enhancements to expanding our product offering, our product team helps to make this all possible. Adding new products and getting them released on-time without major flaws, couldn’t be done without the work of our Product Managers. In today's blog, I sat down with Chatmeter's Ariana Purro to learn a little bit more about what a Product Manager does and how she’s impacted Chatmeter in her time here.

2020-03-02T09:34:06-08:00February 25th, 2020|Chatmeter|0 Comments

5 Tips To Improve Your Local Search Rankings In 2020

In the past two years, we’ve seen a lot of changes in Local SEO, from algorithm updates to increased personalization, new listing features, and much more. It’s clear that a brand’s local SEO strategy needs to evolve with the industry. In an effort to help brands earn higher rankings in 2020, here are some of our best tips for increasing your business’s local search rankings.

2020-01-22T11:32:11-08:00January 22nd, 2020|Local SEO|0 Comments

The Local Brand Report: Reputation’s Role in Retail

In our latest edition of our Local Brand Report, Chatmeter takes a look at how the largest retail brands are performing during one of the largest shopping events of the year, Black Friday. Retailers must be sure they’re providing the best online and offline consumer experience at brick-and-mortar retail stores during Black Friday and throughout the rest of the year. In this report, we placed 20 of America’s largest retailers in a head-to-head battle with one of their biggest competitors to see who won the race to provide the best customer experience. 

2020-01-15T13:46:29-08:00January 14th, 2020|Industry News|0 Comments

A Look Back at 2019: How Has Local Search & Chatmeter’s Platform Changed Over The Past Year?

2019, has been a big year for local search. In the past year, both the local search market and Chatmeter have transformed a lot. To address the changing local search landscape, Chatmeter added 5 new or updated products and hundreds of feature enhancements to the dashboard. Here’s a look at some of the biggest changes throughout 2019.

2019-12-04T13:28:56-08:00December 5th, 2019|Industry News|0 Comments