of the mentions are being missed by traditional “brand-monitoring” tools! Posts on sites like Yelp, Foursquare, or Facebook Places don’t even mention the brand. For example: “Had a great dinner here, but the bathrooms were dirty”. Stop missing over half of what your customers are saying by using chatmeter’s location-based social analytics platform.
Our dashboard allows you to easily monitor the social web and participate in the conversation, all in one convenient location. Add filters to monitor specific brands or areas of concern.
Our analytics tool will perform sentiment analysis and summarize what customers are saying about your brand. Highlight negative issues that need to be addressed. Dashboard allows you to easily monitor the social web and participate in the conversation, all in one convenient location.
Blogs and editorials are being written about your business in the local community, but can you follow it all? Our online dashboard let’s you quickly and easily view all of the latest blogs and articles written about each location. Understand the impact this has on your reputation and your local SEO strategy.
Easily view the chatter from all of your social media channels, in one convenient location.
Traditional brand-monitoring tools miss over 50% of the mentions about local retailers. This is because most location-based mentions are tagged to a local search or social page for that brand, so the customer doesn’t mention the brand at all. (“Had a great dinner here, but the bathrooms were dirty.”) With our location-based social media platform, we aggregate all of this content along with all mentions of your brand and can tag most content down to the individual location.
Target and filter mentions about key categories and customer experiences. Target positive and negative sentiment and other key areas of focus
Find all of your Social Media chatter and analytics in one convenient location.