74% of apartment seekers who responded said reviews on sites such as www.apartmentratings.com have a significant impact on choosing their next living space.
1 negative review online can cost a local resident living property as many as 20 potential resident visits or tours.
Of the list of industries most impacted by online reviews/comments ‘Hotels/Lodging/ Apartments’ came in at #2, only behind Restaurants. (source: searchengineland.com).
By providing actionable data through our 3 in 1 location based online reputation platform, Chatmeter provides residential entities an easy to use dashboard that allows them to ensure their properties will be put in front of those actively searching online for properties in their area, as well as tracking current and post-relationship resident/customer engagement.
Our platform helps property managers and corporate team members monitor/manage all online reviews (not just brand monitoring) at the local level, social media chatter and local SEO efficiency including source links and recommendations to quickly improve their local search visibility and directory rankings.