Does this sound familiar? All of my Google reviews have 5-Stars, why is Google giving me an overall rating of 4.9? (See Image below).
As of February, Google rolled out an entirely new layout in which they removed the ads on the right side of the webpage and added a fourth paid ad on top of organic search results. Businesses paying for ads are rejoicing while organic SEO results are less than pleased with the change.
No doubt 2016 has been a year for the books and we’re only half way through! Google has implemented huge changes recently that are affecting a storefront’s organic and local search results in a number of ways. Here are the changes Google has implemented, how they will affect your local business, and what to expect in the future.
Google has confirmed that ads appearing in the right hand column of its desktop search page will be eliminated worldwide, with only two exceptions, product listing ads and the ads in the knowledge panel. This update decreases the total amount of ads from eleven to seven.
In November, Google responded to user feedback with a newly designed Google+. It’s streamlined and has an emphasis on communities and collections. The company rebuilt it across all mediums. So the site is consistent and easy to use on any format. However, your local business should continue to direct customers to Google Maps.
If you happen to visit a Google+ page today, you’ll see an option to check out the new Google+. The updated UI is simpler, faster and integrated across the web, iOS and Android.
Last month, we reported that Google was beginning to separate business listings from Google+ pages. This latest makeover to Google+ reinforces the fact that they are shifting their listings to maps. Your business should now be directing customers and clients to Google Maps business listings rather than your Google+ page.
Because the company recognized that most of the growth on the site was through Collections and Communities, Google+ now has a more social/community based feel. It doesn’t give users the option to write reviews, share, or post pictures on a local business page.
The new Google+ has yet to be fully promoted, and doesn’t show up in local search results. Although the company still gives the option to use the classic UI, it can be assumed that it will eventually be phased out. Google reviews, ratings and directions to a business listing still remain primarily on Google maps.
One minor change to a social media or review site can have a large impact on your overall SEO strategy. If you need help navigating, schedule a free demonstration with us. Chatmeter will show you how simple it can be to keep up with it all!
For months, Google has been making an effort to phase out the association between Google+ and Google Maps. Google+ pages don’t even appear in most search results anymore and listings are automatically pointed to Google Maps.
American Blue Ribbon Holdings, the eighth largest full service restaurant holding company in the United States, has always placed an emphasis on guest feedback. ABRH has created a process to monitor and respond to customer feedback by utilizing Chatmeter’s Services to monitor their restaurants' reputation and online listings. Online reviews are now considered one of the fastest-growing social marketing tools, which can be leveraged to improve existing marketing efforts while boosting on-site conversion, traffic and engagement.
Topics: Google, Blog, chatmeter, Internet Marketing, Local Search, Local SEO, Local Business Listings, local business listings, Local Search Rankings, Mobile, Monitoring Online Reviews, Online Marketing, press release, Reputation Management, Reputation Monitoring, Review Management, Reviews, social media monitoring