Chatmeter Blog

Google Dominated with Ads Pushes Down Organic SEO Results

Posted by Rachel Larsen on Aug 23, 2016 11:09:43 AM

As of February, Google rolled out an entirely new layout in which they removed the ads on the right side of the webpage and added a fourth paid ad on top of organic search results. Businesses paying for ads are rejoicing while organic SEO results are less than pleased with the change.

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Topics: Google, Blog, chatmeter, Local Search, Local SEO, Local Search, local search ranking, Local SEO, Uncategorized

Google My Business Updates & Their Impact On Local SEO

Posted by Rachel Larsen on Aug 8, 2016 11:57:34 AM

No doubt 2016 has been a year for the books and we’re only half way through! Google has implemented huge changes recently that are affecting a storefront’s organic and local search results in a number of ways. Here are the changes Google has implemented, how they will affect your local business, and what to expect in the future.

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Topics: Google, Blog, Local Search, Local SEO, Local Business, Local Business Listings, Local SEO, Uncategorized

Pokémon Go: Catching Consumers Through Local Search

Posted by Xander Beaumont on Jul 28, 2016 4:58:07 PM

Pokémon Go fever is at an all-time high, with users falling off cliffs and crashing cars in pursuit of being the very best. Mass amounts of citizens are taking to the streets with high hopes to catch the next Charizard and Pikachu in their communities, and there is a veritable gold mine waiting for businesses that are looking to cash in on this rapidly expanding user network. Every person walking around with their phone in their face is a potential customer for your business...so long as they don’t walk into oncoming traffic on their way to you! What does this mean for your business? Marketing opportunities, foot traffic, revenues, and money! See below on how to capitalize on this craze that’s taking the world by storm.

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Topics: Blog, Local Search, Local Business, Local business advertising, Local Search, local search marketing, local search ranking, Uncategorized, Yelp

Chatmeter CEO speaking about Entrepreneurship and Giving Back to his Alma Mater

Posted by Rachel Larsen on Jul 18, 2016 1:02:12 PM

Chatmeter started off as a realization that customer reviews were going to have a huge impact on decision making for consumers looking for local products and services. However, there was no way to manage this huge influx of reviews in the fragmented world of local search. Collin Holmes, Founder and CEO, set out in late 2009 to build the very first mobile local search platform aimed to help marketers, agencies, and local businesses improve their online presence and reputation.

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Topics: Sales, Blog, Entrepreneurs, Entrepreneurship, Local Search, Local SEO, Local Search, Local Search Rankings, Local SEO, Mobile, Review Management

While striving for a POSITIVE online reputation, don’t forget about the NEGATIVE experiences occurring every day that you never hear about

Posted by Rachel Larsen on Jul 6, 2016 1:05:03 PM

We hear businesses on a daily basis assume that the majority of reviews online are a result of customers having negative experiences. The truth is, only about 20% of customerswill post a review after a negative experience, and about the same would submit a review after a positive experience. The majority of negative shopping experiences are actually never recorded and fall on deaf employee ears. While this is good news to most storefronts, the problem is that negative feedback, in fact, helps a business improve operations, retain customers, and avoid repeated mistakes. Without knowing what is turning customers away, the result could be more, negatively, powerful than having 5 stars for all of your locations.

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Topics: Blog, Internet Marketing, Local Business, Local Search, Online Marketing, Online Reviews, Reputation Management, Reputation Monitoring, Review Management, Review Monitoring, Reviews

How to Sell When You Don't Have Any Customers: 5 Tips From a Sales Expert

Posted by Rachel Larsen on Jun 17, 2016 4:54:23 PM

Chatmeter's VP of Sales, Dorian Chase, led a panel of experts and shared his expert opinion in the session "How to Sell When You Don't Have Any Customers" to over 300 businesses at San Diego Startup Week. San Diego has quickly become a hot spot for startup businesses recently and San Diego Startup is labeling the city as "The Next Silicon Valley". SDSW is an exciting time for entrepreneurs to network, share progress, resources and knowledge. For those of you not lucky enough to attend this event, we have laid out his key steps for you below.

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Topics: Sales, Blog

Instagram entering local search via new business pages

Posted by admin on Jun 1, 2016 12:53:05 PM

Instagram is adding new features to its platform, making business profiles more competitive in the world of Local Search and SEO. They are in the process of building specific features for businesses- similar to Facebook’s brand pages. A contact button, linkable location tag and a category will be some of the main features distinguishing business profiles from personal ones. This is currently in beta to select features, but here are some details we’ve discovered about the up and coming release.

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Topics: Blog, instagram, instagram business, Local Search, Local SEO, Local Search, Social Media

Facebook Testing a Real Local Search Site; Get Ready to Step Up Your Local SEO and Review Monitoring Activities

Posted by admin on Dec 22, 2015 10:52:34 AM

With Facebook adding starred reviews at the end of 2013 and partnerting with Factual recently to include millions of more store pages, we knew a local search portal was not far away.  Although it has been live for close to a month, Facebook has yet to promote their  new local search engine (https://www.facebook.com/services/) to the mass public. While this first beta version is available on desktops, it has yet to take the jump to mobile devices. Its features and UI are strikingly similar to other local search giants like Yelp, TripAdvisor, and Google… and has even been hyped the “Yelp Killer” by a few online articles.

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Topics: Blog, Facebook, Facebook professional service, Local Search, Local SEO, Local Business Listings, Local Search, Local SEO, Review Monitoring

American Blue Ribbon Holdings Leverages Customers Engagement Through Utilization of Chatmeter's Services

Posted by admin on Oct 8, 2015 1:46:23 PM

American Blue Ribbon Holdings, the eighth largest full service restaurant holding company in the United States, has always placed an emphasis on guest feedback. ABRH has created a process to monitor and respond to customer feedback by utilizing Chatmeter’s Services to monitor their restaurants' reputation and online listings. Online reviews are now considered one of the fastest-growing social marketing tools, which can be leveraged to improve existing marketing efforts while boosting on-site conversion, traffic and engagement.

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Topics: Google, Blog, chatmeter, Internet Marketing, Local Search, Local SEO, Local Business Listings, local business listings, Local Search Rankings, Mobile, Monitoring Online Reviews, Online Marketing, press release, Reputation Management, Reputation Monitoring, Review Management, Reviews, social media monitoring

Zomato is Stealing the Restaurant Local Search Market with One Purchase. Who is Zomato and How Does it Affect Your Restaurant's Local SEO and Offline Traffic?

Posted by admin on Oct 2, 2015 10:20:37 AM

As of January 2015, Zomato acquired Urbanspoon for a reported $50-60 million. You may ask, who is Zomato?  How can they easily buy out an online monster in the world of Restaurant Local Search?  Zomato is actually the largest Restaurant Review Site in the world, even more popular than Yelp in every country except the US (we’re actually late adopters for once). The acquisition was the first US venture for the New Delhi based company, spreading its platform to 22 Countries, boosting its restaurant listings from 330,000 to 1 Million. So popular, that Chatmeter has decided to add the Review/Search Site to it’s list of provider partners and display all information within our platform.

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Topics: Blog, Internet Marketing, Local Search, Local SEO, Local Business Listings, Local Search, Local Search Rankings, Local SEO, Mobile, mobile, Monitoring Online Reviews, Online Marketing, Review Management, Reviews, Zomato

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