chatmeter Blog

How Does Google Places Select SERP Reviews?

It’s the question everyone seems to be asking: how does Google choose the reviews that are displayed prominently on Google Places and Google Maps? For example, when searching for “San Diego Restaurants” on Google Places, each Place on page 1 is displayed with a single review as a summary of the business:

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Merging Facebook Places with Facebook Fan Pages

There are two different Facebook pages that you should know about if you’re serious about social media marketing. First is the Facebook Fan page.  Any type of business can create a a business page that can be used to accumulate fans, post new status messages, and manage a variety of tabs like you see in the image below: Continue reading “Merging Facebook Places with Facebook Fan Pages” »

Facebook launches check-ins and Deals: Pros and Cons for SMB Owners

Facebook mobile now includes a feature that lets you to tell your friends when you are visiting a specific business location. Facebook calls this “checking-in.”  This means that you can use a smartphone device to receive a list of local businesses in your area and subsequently “check in” at the one you are frequenting.  This “check-in” is then visible to all of your friends through your newsfeed and a posting on your personal Facebook wall.  Businesses are taking advantage of this new concept and adding certain deals and specials that are available only to those people who have “checked in” to the specific location.  With a constant increase in the number of mobile Facebook users, we can’t help but wonder what effects this will this have on local SMB owners. Some of the early participants of Facebook Deals included 24 Hour Fitness, Alamo Draft house Cinema, American Eagle Outfitters, Chipotle, Gap, Golden State Warriors, JC Penney, McDonald’s, and Starbucks.  Gap was one of the first to advertise their Facebook Deals through commercials. The first 10,000 customers to “check-in” to the Gap location received a free pair of jeans.  This got people lined up at 8 am to take advantage of the Facebook Deal.

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